Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,939 Reviews)
Rating breakdown 39,939 reviews
5 Stars
30,968
4 Stars
6,432
3 Stars
1,167
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,898 out of
38,995)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
2
Poor
on August 5, 2022
Posted by: Abbs
from Des Moines
So I’ve had this tv maybe two years… the tv randomly turns off or goes to a black screen.. the smart cast rarely works, the power button on the actual tv changes inputs instead of turning it on and off… the sound at level 100 is NOT LOUD at all… I lost the receipt a few days after purchases and was able to return… I love vizio … I have another flat screen vizio tv that isn’t a smart tv that I’ve had for 7 + years.. NEVER had a problem with it… this one is a nightmare… if I could have returned it and traded it in a would have…
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, August 5, 2022
Hello Abbs, reports like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
3
Buffering Problems
on August 5, 2022
Posted by: Weezy4444
from South of San Antonio
I have problems getting kicked out of apps and streaming issues. I have had to reboot to factory settings and am constantly having problems in Smartcast. There’s too many apps. Peacock freezes and paramount drags while running in Vizio. I’ve contacted my carrier several times Spectrum. No issues with modem, internet, etc. They said contact Vizio.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 5, 2022
Hello Weezy4444, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
1
Don’t work half the time
on August 6, 2022
Posted by: Bobby1212
from Winder, ga
I’ve had it 6 months & since I did the update it don’t work right
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 8, 2022
Hello Bobby1212, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
1
Bad buy
on August 8, 2022
Posted by: Alice M
from Texas
When it works without any glitch, it is a good TV. But I am running into problems everyday. First it was the sound, so I bought a sound bar, then the color started to bleed and flicker, so i unhooked my DVR, NOW it is not connicting to internet, or when I turn tv on it is blank.
I only had the tv for an year.
I only had the tv for an year.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 8, 2022
Hello Alice M, reports like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
2
It was great - now not so much
on August 8, 2022
Posted by: Camper56
from Iowa
I've had this tv for 2 years. The first year was great. Now it turns itself off every 3 minutes. I've rebooted it, set it back to factory settings, nothing is working. I have an other Visio tv that I bought in 2008 - it works perfectly.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 10, 2022
Hello Camper56, reports like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
1
Do Not buy if you have kids!
on August 9, 2022
Posted by: Sly Mommy
from Oceanside, CA
This is a horrible TV to get if you have children. Parental controls are non existent even when turned on. You don’t even get app controls. I can’t delete an app that I don’t want my kids watching.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 10, 2022
Hello Sly Mommy, VIZIO parental controls can be set when you are using the tuner to receive your TV signals, such as when you are using an antenna for Over-the-Air signals or when connected to cable TV directly from the wall (no cable box). The devices must be connected using a composite video cable or a coaxial cable, such as a VCR, satellite or cable box, or DVR. Parental controls can be set for program ratings, locking certain channels, and unrated content. The developers of each individual app on the SmartCast platform determine the availability of parental controls and how they are adjusted.
Written by a customer while visiting vizio.com
Customer Rating
4
Lot of different aps
on August 9, 2022
Posted by: DDK74
from New York
Need a tv with Alexa and Vizio meet that
And had previous bought Vizio
And had previous bought Vizio
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
The update had messed up my TV
on August 10, 2022
Posted by: Steph11
from Bethlehem,PA
The update had messed up my TV I can't watch anything now
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 10, 2022
Hello Steph11, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com