Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,939 Reviews)
Rating breakdown 39,939 reviews
5 Stars
30,968
4 Stars
6,432
3 Stars
1,167
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,898 out of
38,995)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
2
Bad quality
on May 6, 2022
Posted by: klcris
from Louisiana
Bought at the end of Jan 21 and already one corner has a black spot and lines and light are flickering up from bottom
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, May 6, 2022
Hello klcris, reports like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
1
Apps don't load properly
on May 7, 2022
Posted by: Trullynothappy
from Michigan
I bought this tv and it worked good for a while, now apps won't load, programs stop in the middle for buffering issues, voice and sound does not match movie time line. TV programs will start after a commercial break and play for 30 seconds and then cut off and restart again.
Called Vizio support they were friendly but still could not fix the issue. Time to through the TV in the garbage and buy a Sony
Called Vizio support they were friendly but still could not fix the issue. Time to through the TV in the garbage and buy a Sony
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, May 9, 2022
Hello Trullynothappy, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
Written by a customer while visiting vizio.com
Customer Rating
1
Too Much Trouble
on May 7, 2022
Posted by: Cooling Tower
from Ripon, CA
Screen only shows "no signal" and I do not get any channels when I search for them.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, May 9, 2022
Hello Cooling Tower, you will need an antenna attached to your TV for the best reception of local channels. A couple things like the placement of the antenna, hills or buildings near your home, and other environmental factors could determine the channels that are and are not found by your antenna as well. After the channel scan is done, you will next want to make sure that you are on the correct input. The input names that are initially set out of the box are typically 'Antenna' or 'TV'. After viewing a channel on the TV, that input name will change to the last station call sign that was watched. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
3rd vizio tv
on May 9, 2022
Posted by: ReggieVision
from la california
great picture even good sound without a soundbar in our bedroom
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
The shortest life of any television I have owned
on May 12, 2022
Posted by: Mrd71
from Staten Island New York
Started out as an excellent Choice, but after 2 years the color was off and after several months the TV died
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
1
My 20 year loyalty to Vizio will be ending
on May 13, 2022
Posted by: Tone0522
from Front Royal, VA
I have bought three Vizio televisions in the past. My oldest still works, my second oldest bought in 2014 was working when I passed it along to my parents as I opted to buy a newer Vizio tv in 2021for my new apartment. Now, the 2014 television has stopped working properly and my parents are left with nothing. I attempted to contact support to help, but without the receipt THEY WILL NOT HELP YOU! Also, I did research and this is a know problem for that model. Who keeps receipts for 7 years, the store and bank does not even have the record. My next television will not be Vizio!
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
2
Set up and other issues
on May 21, 2022
Posted by: Bigchopps
from Rochester
So I had this tv fir like 1 year and a half. Over the time me using it I've experienced returning to homepage issues. I've experienced wifi issues. I've experienced issues switching over from Netflix to home page. Some times when I turn on the tv the home page won't turn on and says no network disconnected. BUT! It will let me move select netflix and hulu and amazon prime. The tv doesn't get enough software updates so it's severely behind on firmware. From what I've seen you guys have made no attempt to fix the glitches in your tv. These experiences are so bad 90% of the time I have to power cycle the tv the other half I have ti jeep turning it on and off. Tv has great picture and great images for gaming. The tv NEEDS more freedom to the person who bought it. What I mean by that is customization on the back ground, how your apps in rearranged, making a favorites for your apps in case there not on the controller. The menu page 90% is undeeded and endless scrolling to the right and it doesn't auto bring the tiles you goto the most closer to the front of the line to make it easier for the viewer to select what they want to watch. These issues NEED TO BE FIXED out of all the other tvs I've seen this is the most unused friendly TV there is.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, May 23, 2022
Hello Bigchopps, reports like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
3
Where is it
on May 22, 2022
Posted by: Nonono
Where is the ESPN app!! I watch sports alot can't bring that app up on the TV.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, May 23, 2022
Hello Nonono, in today’s market with so many apps it can be difficult to find the content you’re looking for. VIZIO is committed to giving consumers access to as much streaming content as possible. We appreciate your feedback and will make sure to continue adding features and applications in the future. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. If you’d like any help taking advantage of all the options VIZIO has to enjoy your content our customer service team would be happy to speak with you at 844-254-8087.
Written by a customer while visiting vizio.com