Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,939 Reviews)
Rating breakdown 39,939 reviews
5 Stars
30,968
4 Stars
6,432
3 Stars
1,167
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,898 out of
38,995)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5
1 year use
on January 12, 2022
Posted by: Jbledsoe
from Kentucky
My first smart tv I have owned and I got to say it's pretty nice. I did have an issue with the sound not working in of the HDMI ports. I fixed this by rebooting the TV and the problem was solved.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
My vizio
on January 12, 2022
Posted by: Janks
from Kirksville,missouri
I love my 50" 4k vizio.I Havre always bought vizio since the first time I ever bought one.this is the one time that I bought a vizio that has a problem.in the center and around the edge of half of the tv it is really white,I don't think it's vizio's fault though.I think it might have been the way it was handled during shipping.Ill never know,Aside from all that I have never had a problem with vizio,I'll just shop a little smarter next time.
Thanks,James B
Thanks,James B
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, January 14, 2022
Hello Janks, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
1
I love Vizio, and its products, but....
on January 14, 2022
Posted by: KMan92
from Amarillo, Texas
I bought this TV because of its listed features. The smart apps, the watch free feature, and most of all, because it was a Vizio. Shortly after I got the television, I noticed some small glitches, audio missing, or audio not aligning with the picture on the screen. I dismissed these as shotty internet service, and kind of just learned to live with it. Fast forward several months, I purchased another television, this one not a Vizio, although it has all the same features. I connected the television to my internet, which is the same as the internet I use on the Vizio. With this newer television, everything works PERFECTLY. No glitchyness, no missing audio, or mis-aligned audio. Just absolute perfection. So I decide to take it a step further. This time, taking my Vizio to a friends house to use it to watch a sporting event. We get it connected to his internet, and lo-and-behold, the same glitchy issues. Audio doesn't align, missing audio, and some apps don't function at all.
I have tried resetting the entire television, more than once. I tried rebooting, Updating. Nothing. Still all the same glitchy issues.
This TV was cheaper than others in the same size range, and now I completely see why.
Lucky for me I got a protection plan.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, January 17, 2022
Hello KMan92, sorry to hear you are not having a smooth experience with the audio and apps. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Great product
on January 16, 2022
Posted by: Bochi
from Erie pa
I’m extremely happy with all 4 of my Visio tv’s. My kids broke 2 in the past and 1 recently and my original turned out to get outdated years after I bought it. I stick by Vizio for gaming and movies. I just wish the screens weren’t easily cracked. So I’m down to 3 at the moment. Buy one you won’t regret it. Unless your kids are destructive.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
problems
on January 17, 2022
Posted by: billyjack72357
from Johnstown, PA
i purchased my 55" Vizio and within a year it went kuput. Vizio sent me a refurbished 55" tv. now i am waiting for Vizio to send me a brand new 55" tv to replace the refurbished one that they sent to me in replace of the one i purchased that went kuput within a year. i am really satisified with Vizio's customer service as all techs and supervisors is have talked to have treated me fantastic and helped me. as to their practice of replacing onrginally purchased tv that go kuput within the warranty timeline with refurbished tv, it stinks. again i am very sastified with Vizio's customer service and when my tv is not screwing up, i really am satisfied with the picture and operation of it.
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, January 17, 2022
Hello billyjack72357, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
Written by a customer while visiting vizio.com
Customer Rating
5
Always a great purchase
on January 18, 2022
Posted by: Zenith1226
from Erie pa
I have never been let down by a vizio and will continue to buy them
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Everything! Love everything
on January 19, 2022
Posted by: Liliya
from Pennsylvania
I especially love all the apps and extras. Easy to learn all the features.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Glitches
on January 19, 2022
Posted by: cweb
from Lafayette Louisiana
Tv will randomly go mute and has to be unplugged or reset to fix.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, January 20, 2022
Hello cweb, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com