Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,939 Reviews)
Rating breakdown 39,939 reviews
5 Stars
30,968
4 Stars
6,432
3 Stars
1,167
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,898 out of
38,995)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
1
Extremely bad experience
on October 23, 2021
Posted by: Ashesignited
from Halfmoon, NY
This is my first Vizio TV purchase. HDMI 1 port stopped working after a month. Roku device when connected through HDMI1 does not connect to the internet. Once I plugged it into HDMI2, it connected to the internet. Remote control is very spotty. Sometimes it works and sometimes it does not. Very unhappy with the purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
5
exelent
on October 24, 2021
Posted by: 22234
from mexico
exellent application the recommend it good to me i love it
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Don't waste your money.
on October 25, 2021
Posted by: Omgmyciper
from Houston, TX
I am mad at myself for buying this junky TV. I have to reset it at least two to three times a week because the audio just stops working for no reason. By having to reset the TV, I have to set up the connection to my Alexa again but becaue it happens so often, I quit resetting up the Alexa ability. So basically, I have a stupid TV, I should have just kept my old tube TV, at least it didn't anger me as much as this junk does.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, October 26, 2021
Hello Omgmyciper, there are a variety of issues that could cause your TV to lose audio. It's difficult to say if the issue is your source device, your cable, or your TV. We'd be happy to help narrow down and diagnose and resolve your problem. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
4
Nice features
on October 27, 2021
Posted by: Randall4269
from Baraboo, wi
My fiance and I got this t.v a little while ago and lost the remote for it so trying to navigate through it is next to impossible and the apps that say they help and that also say they will smartcast really don't.. but other then that it's a nice t.v
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
All bad….
on November 3, 2021
Posted by: Ogpapi421
from Hesperia, California
Bought this tv for my daughter. Loved the price and the size of the tv so we took a chance. Big mistake, it always freezes on her, her main page don’t always load, some of the apps aren’t working and now today her volume went out and we had to unplug it and reset it for it to work. Very very disappointed. Now we are stuck with a tv that works whenever ur wants.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, November 4, 2021
Hello Ogpapi421, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
5
Best TV Experience in my life
on November 5, 2021
Posted by: Bestdealz
from San Francisco
The Audio is mind-blowing and the picture quality is lifelike and breathtaking. All the smart tv functionalities are the best part
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Awesome technology....
on November 6, 2021
Posted by: JINXR18
from Los Angeles, CA
I have been buying Vizio TV's for the past 13 years and have never regretted the decision... Best picture for the most competitive price... Will never go back to the over rated TV industry...
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
I’ve had issues this whole time
on November 7, 2021
Posted by: Mom1324
from Delaware
I was so happy to have a big tv and then it started to go out on me. The screen would be black I thought it was off but nope it was on. Then the volume would disappear. And over all not even a year I’ve had it and I want another tv. My cousin had the same one and told me it would happen to me too and a month later… it happened.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, November 9, 2021
Hello Mom1324, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com