Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,939 Reviews)
Rating breakdown 39,939 reviews
5 Stars
30,968
4 Stars
6,432
3 Stars
1,167
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,898 out of
38,995)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
4
Fantabulous
on October 14, 2021
Posted by: Username
from Helena, Mt
Fantabulous! This is just what i was looking for!!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Awful from day 1.
on October 14, 2021
Posted by: Toad2441
Awful TV. The interface is confusing, simple apps like HBO MAX are missing, smartcast hardly ever works and when it does, it shuts off so quickly. The worst part is the lip sync has been off for 75% of when we've had this TV. We have to turn the tv on, off, and on again to fix it every single time we use it. The volume is inconsistent between programs and it is constantly freezing. Can't say one good thing about this TV.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, October 14, 2021
Hello Toad2441, thank you for taking time to leave us your feedback. From your description of the issue, it seems like the TV might not be fully up to date with the most recent firmware. Recent updates have made general improvements to the TVs performance along with adding the HBO Max application to the SmartCast Home. To check for updates go to Menu > Admin & Privacy and select Check for Updates. Another feature that might be helpful would be the Volume Leveling found by going to Menu > Audio. This feature will help balance out the audio changes between content and commercials. For more trouble shooting with lip syncing and freezing, don’t hesitate to contact us by going to support.vizio.com and clicking ‘contact us’.
Written by a customer while visiting vizio.com
Customer Rating
1
Cheap Product
on October 15, 2021
Posted by: Vizio Is Bad
from No
Menus lag, connectoin is spotty, and is a nightmare to integrate with IoT devices. I would NOT recommend any Vizio products
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, October 18, 2021
Hello Vizio Is Bad, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
2
WE KEEP HAVING TO RESET THE TV
on October 16, 2021
Posted by: txkiki53
from Oklahoma
We keep having to reset the TV! It will freeze up or take forever to come on to watch TV! Vizio needs to exchange our TV for another one that will work correctly. Our granddaughters TV has the same problems.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, October 18, 2021
Hello txkiki53, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
5
1 year in and still convinced this is the best TV
on October 16, 2021
Posted by: megz
from buffalo
really its so accessible, efficient and the best part is the insanely beautiful picture quality, would absolutely recommend this TV
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
No puedo navegar en google
on October 16, 2021
Posted by: Anonymous
from MINNESOTA
No puedo utilizar el Airplay y no puedo navegar en google
Response from vizio.comBy Reputation Studio, Customer Care, October 18, 2021
¿Puede darnos algunos detalles adicionales sobre el problema que está experimentando? Me gustaría aprender más para poder ayudar con una resolución. Puede comunicarse con el soporte de VIZIO al 844-254-8087.
Written by a customer while visiting vizio.com
Customer Rating
1
Poor customer service and poor product!!!
on October 17, 2021
Posted by: Losthm
from Albuquerque New Mexico
I have had my tv since June of 2020 and my screen went out and no help from customer service. The customer service lady hung up on me. So unless you buy an extended warranty they will not stand be hind the product. I will never buy anything Sony ever again in fact anything Sony I’m am going to throw in the trash. If I can spend all the money to get a 60 inch tv and only have it for a little over a year why spend that money. I have an off brand tv and have had it for years
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
2
Absent features
on October 18, 2021
Posted by: Wan2
from 86326
Says I’m supposed to have hdr but I don’t ,at least I thought so ?
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, October 18, 2021
Hello Wan2, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Written by a customer while visiting vizio.com