Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,939 Reviews)
Rating breakdown 39,939 reviews
5 Stars
30,968
4 Stars
6,432
3 Stars
1,167
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,898 out of
38,995)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5
Great features
on September 4, 2021
Posted by: FordGirl52
from Pottsville, PA
It has everything we wanted and we love it. We love all the stuff you can watch online.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Horrible
on September 4, 2021
Posted by: Jasnoelle
from Pine Bluff, AR
From the first day I had my TV, I’ve had issues with the volume not wanting to turn up nor down. The tv would go out while watching apps. It won’t come on unless I unplug it n plug it back in. The WiFi kicks out all the time n have to re-enter it. The apps won’t work and I often have to rest the whole tv to make it work again. The only reason I didn’t take it back is because I lost my receipt..
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, September 4, 2021
I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
4
Great Picture
on September 4, 2021
Posted by: MsDee1977
from OHIO
It's a great tv, but it had to be replaced after only having it 9 months since the screen went out.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Disappointed
on September 4, 2021
Posted by: Clety
from Iowa ISA
I have had this TV for about six months. It fails to keep memory. I have to reregister devices connected via usb cables daily. I also have to resubmit some software information lost after shutting unit off overnight. I have reset to factory settings and started over four different times and its always the same thing. I would not recommend Vizio to anyone,when,just before I bought this TV I was very big on Vizio.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, September 4, 2021
I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
1
Awful
on September 5, 2021
Posted by: Jamie47
from Arundel, ME
I have had this TV for less than 6 months and have had nothing but problems. Sometimes it won’t turn on, sometimes it’ll turn on but smart cast won’t work so I can’t use it, sometimes the sound doesn’t work at all. This morning I tried the soft restart as told to by online support and now it won’t even turn back on with the remote or the button on the actual tv. This thing is a piece of crap! Save yourself the headache and buy another brand
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, September 7, 2021
Hello Jamie47, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Written by a customer while visiting vizio.com
Customer Rating
5
I was able to get rid of cable
on September 5, 2021
Posted by: Sunbun
from Cut Bank
I live in a remote area and there is only one over air channel. Cable of some sort is a must…unless you have this marvelous television.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
OMG GREAT
on September 5, 2021
Posted by: Beekybee53
from Schenectady,NY
I now have my own movie theather in my living room picture is beatiful so easy to use
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
great picture and depth
on September 6, 2021
Posted by: vvssaul
from hemet,CA
the control doesn't work every other day it just gives up and doesn't want to connect to the tv
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, September 7, 2021
Hello vvssaul, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com