Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,939 Reviews)
Rating breakdown 39,939 reviews
5 Stars
30,968
4 Stars
6,432
3 Stars
1,167
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,898 out of
38,995)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
2
Nice quality but poor app consistency
on August 24, 2021
Posted by: DTre
from Los Angeles
I bought this TV back in March, visually the screen is wonderful but I'm finding that there's always sound syncing issues and apps not loading properly and giving me blank screens. I have to reboot the TV all the time.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 24, 2021
Hello DTre, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
1
Poor IF
on August 25, 2021
Posted by: Stankiewicz
from Midwest City, OK
Bought mine a year ago and now my TV can't even remember to send out an IF signal to my sound machine. I use external speakers and not the internal ones. It is both annoying and frustrating to have to reboot my TV every day in order for everything to sync up. Vizio has promised a fix for this but I have yet to see this. Wish I could have an old analog TV. Never got such problems as I have now with digital.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 25, 2021
Hello Stankiewicz, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Great features
on August 25, 2021
Posted by: Anonymous
from Las Vegas Nv
I bought it back in April and happy with this merchandise of tv I have
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Easy Used.
on August 25, 2021
Posted by: Just E!
I Brought A Two Months Ago. I Love it. A Great Product.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Everything I want and need.
on August 26, 2021
Posted by: suziq131
from Chicopee, MA
I love this smart tv and all its features and ease of use. I have been slowly replacing all of our tv's to Vizio.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
on August 26, 2021
Posted by: Blazing2
from Moorestown
It was a great birthday present love It the picture quality was excellent sound from without sound bar
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Poor quality and software issues
on August 26, 2021
Posted by: ADC67
from Alabama
Purchased approx 6 months ago based on previous experience. The previous TV (purchased 7 years ago) still functions better and has a much better picture quality. This latest purchases is plagued with software issues and requires constant reboot and resets.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 26, 2021
Hello ADC67, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
1
I had to buy a new tv already
on August 26, 2021
Posted by: Peacekeeper
I bought it Sept 2020 and last week HDMI inputs stopped working. Today the wireless stopped working. I will never buy another Vizio again.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 26, 2021
Peacekeeper, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Written by a customer while visiting vizio.com