Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,939 Reviews)
Rating breakdown 39,939 reviews
5 Stars
30,968
4 Stars
6,432
3 Stars
1,167
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,898 out of
38,995)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
1
You get want you pay for
on July 19, 2021
Posted by: Not impressed 63
from Lathrop
I first bought this tv in December, with in a few months start to have problems with it, I contacted customer support and they had me reprogram it, and I was still having problems with it, some wouldn't turn on. I had to unplug it, replug it to get it to turn on. screeching noise when changing the channels, finally they sent a tech out to my house and the changed out a controller board out and still had problems.
They replaced the TV twice and still not working right, sound doesn't sink to the images on the screen it's just a pain in the.... wish I had never purchased this tv.
They replaced the TV twice and still not working right, sound doesn't sink to the images on the screen it's just a pain in the.... wish I had never purchased this tv.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, July 20, 2021
Hello Not impressed 63, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. If you continue to experience problems, please do not hesitate to keep us informed. We want to make sure to exhaust all troubleshooting and options to find a resolution for you. Please go to support.VIZIO.com and choose the ‘Contact Us’ option. This will get you in contact with a VIZIO agent who can help.
Written by a customer while visiting vizio.com
Customer Rating
1
If they always work
on July 20, 2021
Posted by: More
from Reno nevada
Customer service from home with Philippines agents do not help understanding the instructions.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, July 20, 2021
Hello More, VIZIO takes pride in our award-winning customer service and tech support policies and procedures. We’re extremely sorry for what sounds like was a misunderstanding and would love the opportunity to make this right with you. Please go to support.VIZIO.com and choose the ‘Contact Us’ option. This will get you in contact with a VIZIO agent who can help.
Written by a customer while visiting vizio.com
Customer Rating
5
Great features and apps
on July 20, 2021
Posted by: DimpleTee77
from Boston, Ma
I just love my tv and everything about it. The best tv ever.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
great quality
on July 20, 2021
Posted by: Pisces Rose
from Pembroke Pines
I bought this tv recently and totally love it. Great picture quality
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great product great price
on July 20, 2021
Posted by: PToro
from Brooklyn NY
I brought this about a year ago and the picture quality is still the same as i brought it sharp.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great product
on July 20, 2021
Posted by: Walt57
from Los Angeles
This is my 6th Vizio tv. Each model gets better and better. Love the picture quality and audio.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
A User Guide Would Have Been Nice
on July 21, 2021
Posted by: Bob!
from Texas
Great TV for the price but it comes with virtually no instructions. The input selector gives you just a few seconds to make a choice before it disappears. Too much data on the home screen with no way to remove choices I have no interest in. Adding and prioritizing apps is difficult.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, July 21, 2021
Hello Bob!, thanks for stopping by and leaving us your feedback. When using the Input button, the input options will disappear from screen after a few moments. However, continuing to press the Input button will bring the list back on screen or it will extend it's time on screen if it is already on the screen. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
4
Biggest tv I have had and a great price
on July 21, 2021
Posted by: Terrance tv
from La Vergne
I had the tv over 8 months and I had to reset it three times due to sound issues but is a great tv and a great deal
I would recommend this to a friend!
Written by a customer while visiting vizio.com