Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,939 Reviews)
Rating breakdown 39,939 reviews
5 Stars
30,968
4 Stars
6,432
3 Stars
1,167
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,898 out of
38,995)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
2
Unpleasant
on June 26, 2021
Posted by: gavethbru
from Boise Idaho
So I caught sight of this particular series of Vizio off a few websites and decided to give it a try. I had an LG 55” I was swapping out after 12 years. It was an amazing TV, LED/LCD hybrid. So after doing a lot of research I decided to make the purchase on the V series of Vizio. Within my first 2 days of owning the TV it froze on the main screen and wouldn’t transition to anything else. Since that moment it continues to freeze on me at least 1 time a week consistently and I have to end up unplugging it and waiting 10 seconds to plug it back in. I’ve owned this TV for about 6 months. I may end up back with LG. I have checked firmware and all updates and all the software are up to date. Not sure yet what I will do but so far I am not recommending this TV brand.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 28, 2021
Hello gavethbru, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Great TV.
on June 26, 2021
Posted by: JERM2021
from Yokota AB
Bought about a month ago and so far working great no issues.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
Good with extra sound bar
on June 26, 2021
Posted by: Nolamight
from Texas
I bought it and used it for about 2 months and decided to get a Visio 2.1 channel sound bar better now.
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, June 28, 2021
Hello Nolamight, so glad to hear you are loving your VIZIO! I can’t help noticing you left a great review but gave a lower star rating. If there is anything holding you back from giving us 5 stars I would love to offer the help of our award-winning technical support team. You can reach them by going to support.vizio.com and clicking ‘contact us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Best features and user friendly
on June 27, 2021
Posted by: Raymond011
from Pipe Creek, Texas
Just purchased this past May 2021along with them Visio sound bar.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
poor quality of picture and sound
on June 27, 2021
Posted by: upnorthwi
from Cincinnati, Ohio
This was a birthday gift to replace my Samsung that had a black spot on the screen, probably a dog toy hit hit it. Both were the same size, but the Vizio at least 50% lighter which to me felt cheap. I would have liked some hook up information, it was irritating to have to go online to get a manual for the information, specifically how to connect to my Dish. When first turning it on, I immediately noticed the picture quality was poor, colors are off and the sound is bad. I was unable to return the gift so I'll keep it for awhile.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 29, 2021
Hello upnorthwi, at VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Written by a customer while visiting vizio.com
Customer Rating
5
Love both my vizio’s
on June 27, 2021
Posted by: Hewy4
from Utah , SLC
Could not be happier. I’ve loved my old one and just bought a second !!!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
nice tv. works great
on June 27, 2021
Posted by: cement
Have not used tv much but its nice so far. my second vizio tv
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
New Visio TV
on June 27, 2021
Posted by: Steve Living
from Crystal Beach, TX
Our new Visio TV includes YouTube TV streaming application which we use for watching our TV shows. I did have a problem with the Visio remote. The Visio help desk helped me fix the remote.
I would recommend this to a friend!
Written by a customer while visiting vizio.com