Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,939 Reviews)
Rating breakdown 39,939 reviews
5 Stars
30,968
4 Stars
6,432
3 Stars
1,167
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,898 out of
38,995)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
3
Excellent value but...
on June 23, 2021
Posted by: Fordsimmo
from Scottsdale, AZ
Excellent picture and smart features but the sound is completely unacceptable. Even at low volume the sound is fuzzy and it's very hard to understand dialogue. You MUST attach external speakers to be able to hear anything clearly.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 24, 2021
Hello Fordsimmo, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Written by a customer while visiting vizio.com
Customer Rating
5
Excellence at it's Best!
on June 23, 2021
Posted by: Anonymous
from Cincinnati, Ohio
I'm Very Happy purchasing this TV. Pleased with every aspect from the Quality & Ease of Access to the Options & Price!!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
(Glitch) freeze up:
on June 23, 2021
Posted by: Pdedeau69
from Chicago IL
Sometimes when I go to the (INPUT). When I go from TV to my FIRESTICK IT FREEZES UP. I have to reboot or unplug the TV TO get a response from it I didn’t have my TV a full year.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 24, 2021
Hello Pdedeau69, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Great TV!
on June 23, 2021
Posted by: MikeL37
from Washington state
Got this for Father’s Day súper easy to set up and picture and quality is good!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
There so many things to watch.
on June 23, 2021
Posted by: Firebob
from Stockton, Ca
This TV replaces my old VIZIO which was 16 years old and still working never had a problem with it. I hope my new TV is just as good.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
junk
on June 23, 2021
Posted by: low voltage
from Swannanoa, NC
The first one turned on and off whenever it felt like it. Having had good Vizio TVs in the past, I had hoped that it was just a lemon, so we exchanged it for another one. The second one had the same problem. It was a huge waste of time.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 24, 2021
Hello low voltage, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Smart tv
on June 23, 2021
Posted by: Kerry 50
from Az
I lv the cast part of the TV. Free movies and TV series
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Good TV, wish I had made a different choice
on June 23, 2021
Posted by: No Happy with Product
from Houston, TX
I bought this tv because picture quality and all the apps that were already present. Only to discover that HBOMax is not a part and Vizio support won't answer the question as if it will ever be. Vizio's suggestion is to cast from another smart device. That advice sucks! I ended up taking an older Amazon Fire Stick,downloading the app and using that. Second, recently a firmware update broke the RCA audio outputs and now a device attached to that output doesn't work and once again Vizio support chat, no answer. Told to call the support number. Why would I call a number where I will be on hold forever just to be told they are working on it. FIX YOUR PRODUCT AND YOUR SUPPORT!!!!!!!
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 24, 2021
Hello No Happy with Product, thank you for taking time to leave us your review today. Our award-winning support is absolutely here to help you out with any questions or issues when you are ready. I'm sorry to hear and apologize that your chat was met with no response. Our tech support team is available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com