Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,939 Reviews)
Rating breakdown 39,939 reviews
5 Stars
30,968
4 Stars
6,432
3 Stars
1,167
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,898 out of
38,995)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
3
✨✨MY 1ST FLAT SCREEN PURCHASED TV✨✨
on June 19, 2021
Posted by: SMII
from ALBUQUERQUE, NEW MEXICO
I REALLY LOVE THIS TV!! …. BUT…. IF I COULD HAVE AFFORDED A 70”; I WOULD HAVE BEEN IN THE ULTIMATE FLAT SCREEN TV HEAVEN’S!! But; UNFORTUNATELY, IT WASN’T IN THE CARDS FOR ME JUST YET!!
THIS VISIO IS ALRIGHT! EXCEPT IT DOES HAVE 2 MAJOR FLAWS! **FLAW #1.) “THE SPEAKERS!!” THE SYSTEM SPEAKERS SUCK!! NOTHING ELSE TO SAY ABOUT THIS. IT’S PLAIN J J
THIS VISIO IS ALRIGHT! EXCEPT IT DOES HAVE 2 MAJOR FLAWS! **FLAW #1.) “THE SPEAKERS!!” THE SYSTEM SPEAKERS SUCK!! NOTHING ELSE TO SAY ABOUT THIS. IT’S PLAIN J J
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 21, 2021
Hello SMII, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Written by a customer while visiting vizio.com
Customer Rating
3
Runs Slow
on June 19, 2021
Posted by: Chsb
from Franklin Wisconsin
Bought this couples week back and I see couple issues like Running Slow, Losing of Voice when switched between different inputs, Picture color and volume not up to the minimum expectations.
If we use Amazon Firestick, Doesn’t notice slowness at all where as the TV runs slow when we use inbuilt apps like Youtube or Netflix etc. using Smart cast.
If we use Amazon Firestick, Doesn’t notice slowness at all where as the TV runs slow when we use inbuilt apps like Youtube or Netflix etc. using Smart cast.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 22, 2021
Hello Chsb, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
4
Great looking 4k TV with good features
on June 19, 2021
Posted by: Jmerc
from Seattle
I bought this a month ago and so far it looks great and operates with no problems. I like that is has multiple HDMI input and audio out options.
My only complaint is getting the input options to come up, sometimes it doesn't work when using a 4k player, roku or other external device and way to switch to another device. You have to click Home, and from there it will allow you to select input options.
4/5 stars for price, quality and features.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
A really nice tv
on June 19, 2021
Posted by: Nate420
from Westland
What a great deal I am so happy with the tv and the price
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Grainy picture
on June 20, 2021
Posted by: Beekeeper56
from Tuscaloosa, AL
The picture quality isn’t as good as I thought it would be. Purchased 7 months ago and now the sound won’t work and the picture goes out. Have to unplug it to get it to work. Getting a work order set up.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 22, 2021
Hello Beekeeper56, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
on June 20, 2021
Posted by: Soaprez
from NJ
How do I make the picture more lifelike and get full advantage of 4K?
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great picture quality.
on June 20, 2021
Posted by: Bobbie Ann
from Fernley NV
This is my 7th Vizio purchase obviously I love your products!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Audio problem, start up problems
on June 20, 2021
Posted by: Reaper6367
from Appleton
when i first received the tv everything worked for 25 minutes then the audio shut off, then the tv shut off.. well being a electrician and i do a little programming. after first diagnostics didn't finish.. knew we had a problem. didn't want to send it back yet so i got it running again after a little cool down then i got the internet hooked up and went straight to update date it. well it worked. now it stabilized the tv.. but for how long. i like it now that everything is working.. but i believe i need more firmware involved in audio and any crossover features it seems to refuse commands.
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, June 22, 2021
Hello Reaper6367, thank for taking time to leave us your review today. I'm happy to hear that everything has worked out for you at this time. If issues persist or you have any questions don't hesitate to contact us by going to support.vizio.com and clicking ‘contact us’.
Written by a customer while visiting vizio.com