Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7 out of 5
4.7
(39,943 Reviews)
Open Ratings Snapshot
Rating breakdown 39,943 reviews
5 Stars
30,970
4 Stars
6,433
3 Stars
1,168
2 Stars
537
1 Star
835
95%of customers recommend this product. 
(
36,901 out of 38,999
)
Best Buy Privacy Policy
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5 out of 5
5
Exactly what I wanted.
on May 24, 2021
Posted by: Chucky 620
from Florida
Bought this after searching several different brands. It had the size, features and apps that I wanted already to go. This is the 3rd Visio that I have purchased while replacing other brands in our home. Good price overall for the features and easy to setup. Good sound quality and great picture. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5 out of 5
5
Easy Set Up
on May 24, 2021
Posted by: gregkli
from Depoe Bay OR
Easy to setup. Great picture. Very pleased we purchased.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5 out of 5
5
Great TV for the price
on May 24, 2021
Posted by: TommieNieman
The picture is clean and bright. I don't understand why the paperwork says to not touch the screen. We put this in our short-term rental apartment, so I can't control who might touch it.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3 out of 5
3
Want to love it
on May 24, 2021
Posted by: Aha Nay Nay
from Virginia
I want to love it. But we have had some problems with it. First one was the screen went crazy and had lines running thru it. And Vizio kindly replaced our tv. Now sometimes the sound don't work and we have to do a factor reset on it.
I would recommend this to a friend!
Response from vizio.comBy Reputation StudioCustomer CareMay 27, 2021
Hello Aha Nay Nay, there are a variety of issues that could cause your TV to lose audio. It's difficult to say if the issue is your source device, your cable, or your TV. We'd be happy to help narrow down and diagnose and resolve your problem. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
3 out of 5
3
Audio is great , wonderful apps but
on May 24, 2021
Posted by: Turtle1
from Jacksonville FL
Awesome TV when I first purchased it after having it for 5 months I’m now experiencing issues such as screen going
black while audio Is playing I’ve done a software reset but issue persist
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation StudioCustomer CareMay 27, 2021
Hello Turtle1, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5 out of 5
5
I’ll never buy anything else!
on May 24, 2021
Posted by: Sandy B
from Phillips, NE
I bought a hisense (never again) and it lasted 15 months! They wouldn’t sand behind their product. We have had a Vizio in our bedroom for years, so we bought another one. Best one ever!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1 out of 5
1
Worst tv ever
on May 24, 2021
Posted by: Mr82
from Rialto ca
Bought the TV 2 months ago kicks me out of Netflix hulu and tubi control doesn't work have to unplug the TV and plug it back in to turn on.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation StudioCustomer CareMay 27, 2021
Hello Mr82, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5 out of 5
5
Like options
on May 25, 2021
Posted by: Joe 17
from Missouri
Really big screen glad I bought it.Good picture. Glad I have wifi.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
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