Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,943 Reviews)
Rating breakdown 39,943 reviews
5 Stars
30,970
4 Stars
6,433
3 Stars
1,168
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,901 out of
38,999)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5
Great view
on April 19, 2021
Posted by: Apeman
from Tampa FL
I am glad I purchased as now I see tv across the room.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great features! Awesome picture.
on April 19, 2021
Posted by: RJDA Dakota
from Wentzville, Missouri USA
I bought this set on my birthday. It’s been a wonderful set.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great
on April 19, 2021
Posted by: JamesM
from McIntyre, Georgia
Purchased this for my daughter’s room. She absolutely loves it. Gaming on it is a blast for her.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
What happened to Vizio quality?
on April 19, 2021
Posted by: Rrudy
from Upstate South Carolina
I have owned three Vizio TVs and a Vizio Sound Bar over the years and I have enjoyed them immensely so when I decided to invest in a newer and larger TV I immediately shopped Vizio first and bought a 50" V505-H19 Smart TV. The set up was fast and easy, the picture was great but.....what's up with the sound?
I could not get the volume to work with either the remote or the manual control on the back of the TV. I would singly press or hold down the volume control and get no response then the volume would radically change to zero or "blowing out the speakers". I called Customer Service who said they were aware of the issue, that I was "not alone" and that they were working on a firmware upgrade. "You will receive an upgrade and all will be good with your TV. Just be patient. After eight days and no upgrade I called Customer Service again and this Rep said that this same issue is affecting ALL OF THE SMART TVs. ALL of them? So, Vizio has been sending these out the door KNOWING they had a problem? When I asked if he knew of when I could expect the firmware update I was told that they were very busy and he didn't know when to expect a fix to be sent. Well, I knew when to fix it, right then and there.
I returned the TV to the store I had purchased it from and they were very good about it. I then purchased another well-known, popular brand and spend almost an hour setting it up. It was way money and I do not like the format or the remote but, at least, it works.
Why Vizio? Why?
I could not get the volume to work with either the remote or the manual control on the back of the TV. I would singly press or hold down the volume control and get no response then the volume would radically change to zero or "blowing out the speakers". I called Customer Service who said they were aware of the issue, that I was "not alone" and that they were working on a firmware upgrade. "You will receive an upgrade and all will be good with your TV. Just be patient. After eight days and no upgrade I called Customer Service again and this Rep said that this same issue is affecting ALL OF THE SMART TVs. ALL of them? So, Vizio has been sending these out the door KNOWING they had a problem? When I asked if he knew of when I could expect the firmware update I was told that they were very busy and he didn't know when to expect a fix to be sent. Well, I knew when to fix it, right then and there.
I returned the TV to the store I had purchased it from and they were very good about it. I then purchased another well-known, popular brand and spend almost an hour setting it up. It was way money and I do not like the format or the remote but, at least, it works.
Why Vizio? Why?
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, April 21, 2021
Hello Rrudy, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Written by a customer while visiting vizio.com
Customer Rating
5
Great tv
on April 19, 2021
Posted by: Anonymous
from Okc
Awesome tv!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Awesome!
on April 19, 2021
Posted by: Deedeeplater
from Raleigh,NC
I haven't had a problem yet and probably wouldn't but as of right now I love my 50'!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great picture
on April 19, 2021
Posted by: Val76
from West Frankfort, Illinois
So glad I upgraded! Excellent picture and easy install
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Soooooooo flipping happy!!
on April 19, 2021
Posted by: Tiffany M.
from Silicon Valley, CA
I’m the happiest girlie in all the realm with my Vizio 70” purchase! My prior tv was a Vizio circa December 2006!!! It lasted me 14 years and was one of the first flat screens back then. I can connect Apple TV from my iPhone to this new Vizio! Love love love it! Oh, I feel like I’m in an IMAX theatre! Awesome!
I would recommend this to a friend!
Written by a customer while visiting vizio.com