Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,943 Reviews)
Rating breakdown 39,943 reviews
5 Stars
30,970
4 Stars
6,433
3 Stars
1,168
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,901 out of
38,999)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
3
Picture not so good
on April 2, 2021
Posted by: Rickster47
from Tampa, FL
I own a 13 year old 55" Sony. I wanted to replace it in living room with a 65". So I bought this Vizio. Well, my Sony has a seriously better picture. The Vizio is washed out with blurred edges on everything, where as the Sony is bright and vivid. Vizio could not help me with any settings. I am really disappointed. How can a 13 year old TV with no modern features have a superior picture?
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, April 5, 2021
Hello Rickster47, I’m worried you may have misdialed or spoke with a different organization, the award-winning VIZIO tech support team absolutely can assist with adjusting picture settings. At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. Another good way to see the full capabilities of the TV would be to search for "4K HDR" in the YouTube app. As long as your network connection is able to support speeds needed for 4K HDR content, there are some amazing looking videos. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Written by a customer while visiting vizio.com
Customer Rating
4
Great Picture!
on April 2, 2021
Posted by: Satisfied customer 2021
from New York
Would be better if Vizio upgraded their apps so we get the newer apps
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great picture!
on April 2, 2021
Posted by: Nafisa7
from IL
I bought this television for my children area and they love it the picture is nice SMS crisp as well it has all the apps that are popular
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Tv has all the bell's and whistles.
on April 2, 2021
Posted by: DaDuke
from CA
Love this tv, but the remote doesn't want to turn up and down the volume instantly.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great
on April 2, 2021
Posted by: Jnasty
from Redlands
This is by far the best TV I’ve ever purchased; I love it!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
Not getting all channels
on April 2, 2021
Posted by: RhondaH
from Beloit, Wi
In most cases I enjoy the tv however it is not allowing me do download premium stations such a Discovery +. I have to steam it off of my tablet in order to watch it.
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, April 5, 2021
Hello RhondaH, this TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. If you’d like any help taking advantage of all the options VIZIO has to enjoy your content, our customer service team would be happy to speak with you at 844-254-8087.
Written by a customer while visiting vizio.com
Customer Rating
5
Excellent clear screen
on April 2, 2021
Posted by: Fefeob
from Maryland
Bought the TV about a week or 2 ago use to have a Phillips so glad we got the VIZIO excellent price and great picture
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
on April 2, 2021
Posted by: Missy Prissy
from Ga
I’ve always had a vizio and never had any issues. I love it
I would recommend this to a friend!
Written by a customer while visiting vizio.com