Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,943 Reviews)
Rating breakdown 39,943 reviews
5 Stars
30,970
4 Stars
6,433
3 Stars
1,168
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,901 out of
38,999)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5
It awesome
on March 25, 2021
Posted by: Sandra47
from Moultrie Ga
I bought this a month ago and I love it I tell everyone about it
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
Love the size, however it keeps going blank
on March 25, 2021
Posted by: Lotus
from Warsaw, MO
The size fits prefect on our wall, however, for no reason at all the tv will go black and we will have to turn it off to reset it. This will happen at least three or four times a week and when you are watching a programe it is agravating. Color is great, connections are pretty decent also. Sound is a bit weak.
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, March 26, 2021
Hello Lotus, sorry to hear you are not having a smooth experience with the power. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
4
Yea great gestures but
on March 25, 2021
Posted by: Ziia
from New york
But not too great LCD , glitchiz every single time while operating playing things on it
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
2
Vizio 65”
on March 25, 2021
Posted by: Art2019
from Inland empire ca
When purchasing this model and size we were happy and excited to see what it was capable of doing. After installing and viewing the images, to my opinion the quality of picture is poor, not like those enhanced TVs out there. Just basic on some channels and movies, also have to include the sound. Sounds super low u actually need a great sound at with bass bottom to do it’s magic. Over all we wish we did more research on this brand and it’s qualities.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 26, 2021
Hello Art2019, thank you for your feedback today. At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). Another good way to see the full capabilities of the TV would be to search for "4K HDR" in the YouTube app. As long as your network connection is able to support speeds needed for 4K HDR content, there are some amazing looking videos. You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Written by a customer while visiting vizio.com
Customer Rating
4
Unable to add new apps
on March 25, 2021
Posted by: Cellblock
from Syracuse, UT
The only downside to this tv is you are unable to add new apps. We have researched it online and haven’t been able to find a way to add new apps. Other than that, love the tv.
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
4
had a year
on March 25, 2021
Posted by: treata
Keep saying registration don't know whats wrong with it
Written by a customer while visiting vizio.com
Customer Rating
3
Good but with issues.
on March 25, 2021
Posted by: Mike N
from Georgia
Decent TV Just have a problem with the response of the TV with the remote - volume is pretty difficult to adjust at times. Also this model has “frozen” twice and has to be physically unplugged to be able to be reset
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 26, 2021
Hello Mike N, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
3
Good picture
on March 25, 2021
Posted by: Buck1970
I don't like the fact you can't download apps they pick the apps for you
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, March 26, 2021
Hello Buck1970, this TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. If you’d like any help taking advantage of all the options VIZIO has to enjoy your content, our customer service team would be happy to speak with you at 844-254-8087.
Written by a customer while visiting vizio.com