Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,943 Reviews)
Rating breakdown 39,943 reviews
5 Stars
30,970
4 Stars
6,433
3 Stars
1,168
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,901 out of
38,999)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
1
Bad Graphics
on March 24, 2021
Posted by: Ecaceres
from Allentown,PA
I bought this Tv about a month a go I'm not happy at all with the graphics oh the Tv the sound on the tv horrible to I had to buy a Sound bar to have quality sound I try to Return it I couldn’t I got rid of the box by mistake
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 25, 2021
Hello Ecaceres, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Written by a customer while visiting vizio.com
Customer Rating
3
Good picture
on March 24, 2021
Posted by: FinBin
from Arizona
Everything is good, except my tv is brand new and it’s having sound glitches already after just 4 days of use. :( I don’t know if I should return it or if it’s just something I’ll have to deal with having this tv...
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, March 25, 2021
Hello FinBin, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Written by a customer while visiting vizio.com
Customer Rating
4
Why only on the antenna
on March 24, 2021
Posted by: Darlicious
from Cincinnati
Look , trying to understand why, when I'm on the antenna my screen w local news is only a 3rd of the size compared to streaming?
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
Easy to use
on March 24, 2021
Posted by: Lmeadow
from Montana
We bought the TV about 10 months ago. First month the TV was having issues due to needing an update that wasn't showing up yet. Now the same issue is happening. It's easy to use and nice and clear image.
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, March 25, 2021
Hello Lmeadow, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
3
Nice Tv but....
on March 24, 2021
Posted by: Jbaldwin89
from North Carolina
We bought our TV for the Super Bowl and its a nice TV but the internet doesn’t stay connected. I have to enter the WiFi password multiple times a day. I was told to reboot the tv but the issue still occurs.
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
4
clear picture & easy to use
on March 24, 2021
Posted by: basedleen
from los angeles, ca
like the quality and the settings make it easy to use & customize. i also enjoy the buttons although i wish there was a youtube one instead of redbox or vudu
video games play well too
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Absolutely Awesome
on March 24, 2021
Posted by: Ozzie56
from Waukee, IA
We are a Vizio family. Every TV we have purchased in the last 10-15 years has been a VIZIO. They are a superior product with a lot of extras included. The picture is so clear and sharp it makes one feel we are right there.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
Features need improvement
on March 24, 2021
Posted by: Tedd63
from Minneapolis
The overall quality is nice, but disappointed that you are not able to easily add additional apps to the line up. That is dependent on Vizio, and they have told me it’s not a priority.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 25, 2021
Hello Tedd63, This TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. If you’d like any help taking advantage of all the options VIZIO has to enjoy your content, our customer service team would be happy to speak with you at 844-254-8087.
Written by a customer while visiting vizio.com