Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,943 Reviews)
Rating breakdown 39,943 reviews
5 Stars
30,970
4 Stars
6,433
3 Stars
1,168
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,901 out of
38,999)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
3
It doesn’t have good picture quality
on March 24, 2021
Posted by: Mhmariah5
from Dallas, Texas.
It doesn’t look good in the picture quality even that I put bright or more color still look like soft white on it and I don’t like it.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 25, 2021
Hello Mhmariah5, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Written by a customer while visiting vizio.com
Customer Rating
4
Awesome value
on March 24, 2021
Posted by: Barneyfitch
from Bethlehem
Great value for the cost of this television. Occasionally has it’s hiccups (seems to glitch when switching inputs) but definitely a keeper for sure. Would buy again for multiple rooms.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Love it and great price
on March 24, 2021
Posted by: Iswann
Bought it during play off football 2020 and exceeded my expectations but my football team didn’t lol
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
Awful remote control
on March 24, 2021
Posted by: DennyT
from Galveston, TX
I had a VIZIO TV for 10 year's never an issue. I bought this new one and although the TV looks great the remote control is the worst ever. It has a mind of its own, volume changes channel, <> moves up and down making it extremely frustrating when looking for programs. Would not buy again just because of this issue.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 25, 2021
Hello DennyT, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
3
Expected better
on March 24, 2021
Posted by: ashuffit
from Nashville ar
I've always had great luck with Vizio TV but I'd never tried a smart TV before. I have to unplug it quite often to get the sound to work or to get the internet to come through. I'm afraid one day unplugging it won't be enough to fix it.
Otherwise it's a great TV.
Otherwise it's a great TV.
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
5
Great features
on March 24, 2021
Posted by: Jenlee
I bought this several months ago and I am very pleased with its performance and visual.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
Reset and volume issues
on March 24, 2021
Posted by: Basilio
I occasionally have to reset the TV because it does not seem to be working at times. Furthermore, when I press the volume control, it don't seem to be working for few seconds, and that's irritating because I'm not sure if the volume control is working. Other than that, the TV is ok.
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, March 25, 2021
Hello Basilio, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
The All -In- One Smart Remote
on March 24, 2021
Posted by: Xco’tte 54
from New York
Even the remote control pairs with TV app add-Ins. Like Firestick, we now can control our firestick with the Vizio Remote Control.
I would recommend this to a friend!
Written by a customer while visiting vizio.com