Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,943 Reviews)
Rating breakdown 39,943 reviews
5 Stars
30,970
4 Stars
6,433
3 Stars
1,168
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,901 out of
38,999)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
2
Not what we hoped for
on March 24, 2021
Posted by: J_cole2010
from Bryan, TX
We've had nothing but issues with this TV since we got it. Volume control from the remote lags. Doesn't work half the time. The TV has froze multiple times and has to be factory reset. Sometimes it won't even turn on/off with the Manuel power button. We have to unplug the power cord. Doing research before purchasing the TV, vizio was best on the market. We won't be going with vizio again.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 25, 2021
Hello J_cole2010, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Overall great!
on March 24, 2021
Posted by: Cherby
from Austin, Texas
I bought this TV with the hopes of seeing things better. My old TV is a Vizio 39", for 2008.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
4
Sound
on March 24, 2021
Posted by: Kim D
from Chicago, IL
Love everything about this TV buy the sound. I installed a sound bar and usually once a day the sound does not work. I have to unplug the tv's power for it to work. So frustrating!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
4
It is nice
on March 24, 2021
Posted by: Stop requiring stuff
But the menus are clunky and now I am just adding characters
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Just an TV
on March 24, 2021
Posted by: MrAndre
from Ohio
I bought this one for my master bedroom and I love it!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great!
on March 24, 2021
Posted by: CristyR08
from Bluefield WV
I love The Vizio brand. I have a Vizio tv that is 14 years old and still running great! i am hoping to get the same use out of this one. It has a great picture and features. Easy to hook to my wifi to get access to all the apps that are preinstalled.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Keep shutting down
on March 24, 2021
Posted by: Rell07
from Ohio
I bought this TV a couple months ago and it’s just now starting to shut down after a couple hours or mins it keep backing out I need it fix or a new tv.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 25, 2021
Hello Rell07, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
4
Price is to believe
on March 24, 2021
Posted by: LucasPR
from Puerto Rico
This TV caught my eye when i saw it’s price, but after bringing it home I established it was one of the best purchases. Obly bad thing is that it seems to have sometimes problems with the image and haa to be restarted but away from that, GREAT TV!
I would recommend this to a friend!
Written by a customer while visiting vizio.com