Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,943 Reviews)
Rating breakdown 39,943 reviews
5 Stars
30,970
4 Stars
6,433
3 Stars
1,168
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,901 out of
38,999)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5
Great customer service
on March 4, 2021
Posted by: Pinkcellophand
from New orleans
I love the picture on this new 4K set. The sound is very soft. To watch i have to put the volume on 56
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great TV
on March 4, 2021
Posted by: Bjenna78
from Laconia, NH
So far this TV has been great! Awesome Picture and color and features are great! Mounted it to the wall and it looks great!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Clear channel’s
on March 4, 2021
Posted by: Missy234&$@
I love it shows clear and tell people about your product
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
4
Wonderful TV
on March 4, 2021
Posted by: Tiffm
from Idaho
Was looking for an upgrade to my old Vizio. This is perfect. Wish it had option to download premium apps, but what it has works great. Nice picture.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Disappointing picture and consistency
on March 4, 2021
Posted by: Thephoenix
from Monmouth, NJ
I bought this about 3 months ago. The image when it includes a lot of blacks, like watching space related shows is often very poor and looks like there is excessive compression from a low quality late 90s video.
On top of that the internal speakers keep turning themselves off randomly on boot up. And now I can view catalogs of content from apps but everything fails to stream. I have spent 2 hours troubleshooting and just wiping the tv hoping that fixes
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 5, 2021
Hello Thephoenix, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Awesome picture
on March 4, 2021
Posted by: Scott t
from Dillsburg, Pa.
I have 65 in and needed a smaller one for my game room, so I bought a 50. Picture and colors are awesome
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
Is it really 4K HDR?
on March 4, 2021
Posted by: fatty911
from Arlington, WA
I bought this TV because it said 4K HDR and had 4K upscaling. But, it's only 4K HDR if you have a direct internet signal or have an ethernet (Cat5 or 6) cable hooked up directly into your T.V. (Internet Modem directly into T.V) Other than that it doesn't do 4K, it will be blurry at times as the processor is trying to render the graphics. My wifi signal is at 500 mbps download and 23 mbps upload all the time and yet this T.V still struggles to give me 4K. When I hook up my connection directly into the T.V, everything is cherry. But since this T.V is in my bedroom, I don't want my modem there. Another thing this T.V doesn't have is bluetooth. For a TV that is suppose to be Smart, where's the bluetooth? Even a T.V I bought 10 years ago came with Bluetooth.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 5, 2021
Hello fatty911, thank you for taking time to let us know your concerns. A 4K resolution is determined by the content you are watching, the signal the TV gets from a source device like a cable box or application, and your TVs ability to display 4K. The VIZIO TV will always display as high resolution as possible as it is given to it from the source device or app. You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087. In regards to Bluetooth, this model supports Bluetooth LE, which is a low energy form of Bluetooth used to assist in pairing the VIZIO SmartCast Mobile application to use devices like smart phones and tablets as a remote for the TV. This TV is not designed to output audio over Bluetooth. You could purchase a Bluetooth transmitter and connect it to this TV to listen over Bluetooth.
Written by a customer while visiting vizio.com
Customer Rating
1
Big piece of junk with lot of glitches
on March 4, 2021
Posted by: TIMSTONE35089
from KELLYTON,AL
I regret buying.. hope yours is better. I should have got the Samsung .
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, March 5, 2021
Hello TIMSTONE35089, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com