Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,943 Reviews)
Rating breakdown 39,943 reviews
5 Stars
30,970
4 Stars
6,433
3 Stars
1,168
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,901 out of
38,999)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5
on February 24, 2021
Posted by: PaulyLV
from Las Vegas
I wanted a smart TV for along time, when my old TV finally conked. It was time to make new one with all the features. I still have a Vizio TV in the guest room and it was reliable. So when I saw this 58 inch Vizio Smart TV at such a great price I grabbed it. Really happy and enjoying all the things I've been missing out on.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Poor Quality TV
on February 24, 2021
Posted by: Hpatel
from California
I encountered a few issues with this TV. By the time I reached my limited, I was just outside the return date that Best Buy offered. I understand that Vizio has a one year warranty, so I am hoping they honor it in my case. So to get back to the problems I'll list them:
1.) remote at times is delayed. The volume button in particular. My wife will ask me to turn the volume up and after I do, it will literally take 20 seconds for it to register and it'll shoot up.
2.) While watching something the TV will show a colored digital fuzz or noise and go back to the home screen. There is no telling when this will happen, but you can imagine how annoying this is, if it happens in the middle of a show or movie. I also have a picture of this.
3.) The audio output doesn't sync with our audio system. I think the audio output connections are bad.
4.) There is no optical cable. This isn't the TV's fault and probably mine for buying it, but seriously still, why?
This was a gift for my mother and father in-law and boy do I feel bad for buying them this TV. I should have paid more of anything else at this point and honestly I'll feel better if I can just get this TV returned for a full refund.
1.) remote at times is delayed. The volume button in particular. My wife will ask me to turn the volume up and after I do, it will literally take 20 seconds for it to register and it'll shoot up.
2.) While watching something the TV will show a colored digital fuzz or noise and go back to the home screen. There is no telling when this will happen, but you can imagine how annoying this is, if it happens in the middle of a show or movie. I also have a picture of this.
3.) The audio output doesn't sync with our audio system. I think the audio output connections are bad.
4.) There is no optical cable. This isn't the TV's fault and probably mine for buying it, but seriously still, why?
This was a gift for my mother and father in-law and boy do I feel bad for buying them this TV. I should have paid more of anything else at this point and honestly I'll feel better if I can just get this TV returned for a full refund.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, February 26, 2021
Hello Hpatel, thank you for taking time to leave us your feedback. Sorry to hear you are not having a smooth experience. This model does have an optical port on the back of the TV located next to the RCA ports. I would love the opportunity to have our technical support team learn more about the remote and loading issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Awsome tv
on February 24, 2021
Posted by: Tj513
from Cincinnati, ohio
I just love the tv and the setup was Uber easy! Seriously! Awsome features and great picture quality!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
on February 24, 2021
Posted by: Brittany93
from Kansas
I purchased 2 weeks ago get tv, great picture and great sound
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
GREAT FEATURES AND ADDED BONUS
on February 24, 2021
Posted by: Anniez403
from Central Valley, CA
My recent purchase was not questionable… I’m a owner to a Older Model Vizio and had NO COMPLAINTS! I STILL have it and is in my office! Decided to purchase my second Vizio and BOY was so impressed with all the extra features it offered. Visual is outstanding, Sound on point and over all just a great television. Bonus is all the extra included FREE TV, and easy access to all the GREAT NETWORKS I have but needed extra equipment to access. Only the click of my remote and I can access NETFLIX, HULU, even Disney+ and “YES” Redbox and Vudu. BEYOND EXCTED ABOUT MY NEW VIZO.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great images
on February 24, 2021
Posted by: Bbygirl214
from San bernardino
The TV has great images and the smart feature is great.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Not good
on February 24, 2021
Posted by: Deea2020
from Florida
The was the second VIZIO in the V-series and both was a disappointment. There was the remote volume issue and the flickering or glitching when watching our Apps. We returned and got a different brand.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, February 25, 2021
Hello Deea2020, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Written by a customer while visiting vizio.com
Customer Rating
4
Good picture
on February 24, 2021
Posted by: Cat15
from Reading Pa
Picture is good. But the sound is not so good we have high ceilings. The sound comes from the back not good.
I would recommend this to a friend!
Written by a customer while visiting vizio.com