Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,943 Reviews)
Rating breakdown 39,943 reviews
5 Stars
30,970
4 Stars
6,433
3 Stars
1,168
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,901 out of
38,999)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5
Love my new smart TV!
on January 1, 2021
Posted by: Tessa319
from Iowa
Beautiful picture and super easy to navigate and set up. I’m so glad I upgraded!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great picture quality
on January 1, 2021
Posted by: diannenet
from St. Louis
I own six Vizio tv's. Easy to operate and excellent quality.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
4
Great features
on January 1, 2021
Posted by: vheyward56
from South Carolina
I gave it 4 stars because I have been trying to download BET +, I can't seem to find how to download apps.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
4
on January 2, 2021
Posted by: russell the muscle
from omaha ne
i bought this a year ago being working fine ever sense
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Disappointed with the glitches
on January 2, 2021
Posted by: Lele2799
from Dallas, Texas
I bought this end of July 2020, & within the first two weeks I noticed the tv freezes up & will only show black screen. Since this as I blew it off as just unplug and reset. Now I'm not quite 6 months in and there are several issues seems with this model. Which is disappointing, because it is our fourth Vizio TV in 8 years and the only one to have noticable issues early on. Newest issue is when watching TV or movie in one of the apps, the tv will flicker between the show I'm watching and the smartcast app screen about every 30 seconds. The other frustrating issue is the freezing up of apps, antenna tv as your watching or selecting to watch. Constant notification that video playback unavailable or video not available check internet connection. Internet shows to be connected but still no video playback working. If on antenna channels display black screen with "audio program" displayed in middle of screen as you can hear the show but not see it. Lasty the center(enter) on the remote doesn't always work and unable to select or channel through. Overall very unhappy with the purchase.
Also can't add or update any apps, missing HBO Max and Amazon Music as an option have to Roku to really enjoy wide range of apps.
Also can't add or update any apps, missing HBO Max and Amazon Music as an option have to Roku to really enjoy wide range of apps.
No, I would not recommend this to a friend.
Response from vizio.comBy Customer Care, April 4, 2022
UPDATED RESPONSE: The Amazon Music app has been added and is now available on all VIZIO SmartCast TVs!
Response from vizio.comBy Reputation Studio, Customer Care, January 18, 2021
Hello Lele2799, sorry to hear you are not having a smooth experience. A great feature that I recommend using would be the SmartCast feature. Connecting your TV and a mobile device to the same wifi network will then allow you to cast or airplay content from apps like HBO Max and thousands more from your device to your TV! In regards to your concerns about apps freezing up and flickering, I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. We are here for what ever questions you may have!
Written by a customer while visiting vizio.com
Customer Rating
1
Just Out of the box already Exhausted
on January 2, 2021
Posted by: Anonymous
from San Francisco, ca
The purchasing of this TV was a nightmare, the set up was mind numbing already the app direct buttons on the remote dont seem to be working. Some of the apps wont open at all and I'm extremely frustrated.
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
5
Great smart TV
on January 2, 2021
Posted by: Josem1958
from San Antonio TX
I bought this tv about a month ago and is geat with great smart app with free tv.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great Picture!
on January 2, 2021
Posted by: TV157
from Alabama
Received this as a birthday gift and I love it! Great picture and feature. I only wish you could add streaming apps, if you want to watch something on an app not supported by Vizio, you have to stream/cast from another device.
I would recommend this to a friend!
Written by a customer while visiting vizio.com