Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
2
Gets stuck
on May 28, 2020
Posted by: MMandevil
from Massachusetts
I bought my tv expecting it to work out of the box. It does sorta... it works but it gets stuck a lot, it won't let me change the channel or the input turn it up/down or even turn it off. The only option I found was that I have to unplug it and hit the power button to clear it of any charge. Then I plug it in and it works again. Great right? Nope a couple hours or at best a few days go by and I get the same problem again. I've looked for fixes and haven't found any permanent ones yet.
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Support, Marketing, May 28, 2020
Hello MMandevil,
This is not typical and we’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
I am so very pleased with my Vizio!!!! The Watch Free option is great; I still have not checked out all the free channels. The picture and sound are perfect!
This is a great TV with outstanding features. Well worth the buy!!! Highly recommend this brand of TV to any one looking to purchase a TV. I will be buying more of this brand in the future
This is a great TV with outstanding features. Well worth the buy!!! Highly recommend this brand of TV to any one looking to purchase a TV. I will be buying more of this brand in the future