Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
2
Unhappy
on July 26, 2020
Posted by: Unhappy tv
from Ohio
I bought a Vizio smartcast tv 6 days ago and I am not happy. The picture is grainy and jumps in and out of focus. The watchfree doesn't work. I've purchased Vizio TVs in the past and was very happy but this model/tv is disappointing.
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Support, Marketing, July 28, 2020
Hello Unhappy,
Thank you for providing your feedback, so sorry to hear you are not having a great experience. This is not typical so I wanted to see if we could get some more details about the issues you are facing. If you need any assistance or guidance, we would be happy to help you. You can reach our award-winning customer support team by visiting support.vizio.com for help over phone, chat, and SMS.
picture is hazy and hard to adjust. Cant see well if you are not right in front of tv
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Support, Marketing, July 28, 2020
At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘VIVID’ picture mode for a brighter more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.