I've had the TV for a few weeks now. For the price, the color is good. It id defiantly a lower tier TV in picture quality. As for the Smartcast.... Seems to work ok most of the time. Twice I have gotten a red exclamation point with no explanation. Customer service is unreachable because of "higher then normal call volume". Hoping I didn't make a complete mistake buying this TV.
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Support, Marketing, September 22, 2020
Hi Kevin - thanks for contacting us and I'm sorry you're having issues getting in touch with a support agent. We'd love the opportunity to try and help resolve your issue. We can provide support via text and chat in case you haven't tried that yet - just go to support.VIZIO.com and click on ‘Contact Us’.
I bought this about 2 months ago. During live tv it goes black but you can still hear the audio. Also sometimes the tv lags behind the function you select on the remote. I’m shocked because I am a vizio consumer!!
Response from vizio.comBy VIZIO Support, Marketing, September 22, 2020
Hi Erica - thank you for sharing your experience, we'd love to try and help resolve the issue. Our customer support team would love to help. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’ to get started.