Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
3
Started off nice
on December 4, 2020
Posted by: Stephanie G
from Virginia Beach Virginia
Started off nice then started getting really slow. Ever since the update I’ve been having issues. My TV won’t load the screen properly half the time and I have to restart the TV. Also I cannot stream anything anymore without putting the streaming app on my phone. Are used to be able to disconnect and so could anybody else with their phone but now as long as one person has the streaming app on the phone anybody can connect. It also regularly starts switching from Dolby Digital to stereo back-and-forth and will not stop. It went for 30 minutes one time until I just turned it off. When it works it’s great but it only works half the time anymore.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, January 18, 2021
Hello Stephanie G, there could be many things that cause lag or apps to not respond correctly and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
It’s ok but the register screen won’t go away. It’s been reliable, more than the last Vizio we bought.
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, January 15, 2021
Hello Jessjg2019davis, at VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
I bought this 3 months ago and I e only had a few incidents where the tv was unresponsive. The sound quality is horrible you have to have it up to like 60/70 to actually hear it. But since I game with it it’s not an all the time issue until it’s time to watch tv with the family. The color depth is really good, shows look very fluid on it but if you want Crystal like detail you’ll need to go up a class. It is a perfect tv if you plan on gaming and moderate tv watching (only because of the sound)
I would recommend this to a friend!
Response from vizio.comBy Reputation Studio, Customer Care, January 15, 2021
Hello Thatgamerguy, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Dolby vision is one of my favorite features. It’s good to but it lacks a little in the gaming department it dose a lot for gaming already I was just wishing it would push a little harder for variable refresh rate (VRR)