I had several problems with the first tv I purchased and I called the number on the back of the remote and all the suggestions did nothing to help. I was sent a new tv and I'm still happy problems. I've had to reset my tv to factory settings and start over. I would like to have a completely different tv but was told I could not do that. If I had to do it all over again I don't know if I would.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, January 18, 2021
Defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. If issues do continue to happen, please keep us up to date. We want to be able to exhaust all options to find a resolution for you.
Response from vizio.comBy VIZIO Support, Marketing, December 14, 2020
At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
I've had some issues with the hdmi inputs. Sometimes, the sound does not work. I can usually fix this problem by power cycling, but it's annoying and seems like an unreliable solution. Otherwise, it's great. Also wish it had HBO Max
This tv is great for the price. I think the picture could be a little more vibrant. The features are great, the size is perfect. Ease of product registration is also a plus!