Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,955 Reviews)
Rating breakdown 39,955 reviews
5 Stars
30,980
4 Stars
6,435
3 Stars
1,168
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,913 out of
39,011)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
1
Horrible start
on December 4, 2020
Posted by: LowcarbNY
from Halfmoon, NY
I could not change the volume. I could not change inputs.
Phone support had me doing a power off reset. Still no change. They were instructing me to do a factory reset but their instructions were taking me to the wrong menu. I located the correct menu screen for the factory reset myself but while there I also noticed that there was a demo mode setting and it was set to one of the active states. When I turned that off the TV would now behave properly. I could change volume and select inputs.
Quite horrible experience to be shipped a tv setup in demo mode and even tech support didn't recognize the symptoms of that setting.
Phone support had me doing a power off reset. Still no change. They were instructing me to do a factory reset but their instructions were taking me to the wrong menu. I located the correct menu screen for the factory reset myself but while there I also noticed that there was a demo mode setting and it was set to one of the active states. When I turned that off the TV would now behave properly. I could change volume and select inputs.
Quite horrible experience to be shipped a tv setup in demo mode and even tech support didn't recognize the symptoms of that setting.
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
3
It’s okay for the price I paid
on December 4, 2020
Posted by: Lexii
from Mount Prospect
It’s a good tv just has some slight glitches every so often so I have to soft reset it for the apps to work.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great product!!
on December 4, 2020
Posted by: Tony392
from Los Angeles, Ca
Really great product not my first vizio product and won’t be my last so far so good with every tv I’ve bought of vizio brand haven’t been disappointed
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
4
Bang for your buck
on December 4, 2020
Posted by: wisekris
from Orlando, Fl
Decent picture, features and size for the price! The OS/UI leaves something to be desired for. Apps are lacking and chromecast/apple airplay cant make up for what's missing but it covers 80% of what you'll use.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Great quality
on December 4, 2020
Posted by: Farmer G
from Pasco, WA
This tv has exceeded my expectations! I would recommend it!
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
It’s great
on December 4, 2020
Posted by: It’s greatgreatgreat
from Colorado
It’s great. Great great great great great! It’s so super great I love how great it is.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Our first smart tv
on December 4, 2020
Posted by: John 46
from Lordstown Ohio
Excellent picture quality with an added plus of great sounding speakers, we no longer need auxiliary speakers for clear sound. Smart TV eliminates all the remotes.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Love it !
on December 4, 2020
Posted by: Sam!
from Norris , Tennessee
I bought this a few months ago and it works exactly like I had hoped...just wish the cable company would function as great as this tv.
I would recommend this to a friend!
Written by a customer while visiting vizio.com