Customer reviews from vizio.com
VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.7
(39,942 Reviews)
Rating breakdown 39,942 reviews
5 Stars
30,970
4 Stars
6,432
3 Stars
1,168
2 Stars
537
1 Star
835
95%of customers recommend this product.
(
36,900 out of
38,998)
Customer Reviews for VIZIO - 60" Class - LED - V Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
1
Cant use smart futures
on April 18, 2020
Posted by: Johnparis54321
from IL
If you even try to use the smart features itll freeze I've reset twice still dont work nice picture for movies if you buy another streaming device even though u just bought an expensice tv that should make it where u dont need a streaming device
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
3
Great picture
on April 18, 2020
Posted by: Shonda M
from Louisville, Ky
Gender:Female
I love love love my TV. I am a Visio loyal customer and I would not switch for nothing. The reason I gave this TV a 3 star is be the sound is terrible. When I put it over 20 it start cracking and I really don’t like that. Not sure what I can do about it if anything, but that is the only downfall for me
I would recommend this to a friend!
Response from vizio.comBy VIZIO Entertainment Expert, Customer Support, April 20, 2020
As televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support by visiting support.vizio.com and selecting the 'Contact Us' option.
For top of the line audio performance you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
For top of the line audio performance you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Written by a customer while visiting vizio.com
Customer Rating
5
Easy Setup! Great Picture!
on April 18, 2020
Posted by: Lulu Jane
from Chicago, IL
I am enjoying this TV! I am not really a 'TV person'. I realized a while ago I was too lazy and challenged myself to stop watching it over a summer. That turned into just watching things on my iPad. My TV was horribly outdated and since I was quarantined up with COVID-19 I bit the bullet and bought this. I'm happy I did! The setup was easy. The price was right and picture is great and the remote works well.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
easy to operate
on April 18, 2020
Posted by: Glock
from South Carolina
I'm am very impressed and happy with my tv the different functions and easy controls.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Terrible, nothing works
on April 18, 2020
Posted by: Ken3
from NY
No apps will load , on,y Netflix works, tv doesn’t turn on at times. Worst product I have ever purchased.
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Entertainment Expert, Customer Support, April 22, 2020
Hi Ken! We are dedicated to providing the best possible products to our customers and we take pride in our award-winning customer service and tech support. Please visit support.vizio.com and select the 'Contact Us' option to work with one of our product experts.
Written by a customer while visiting vizio.com
Customer Rating
1
Doesnt work
on April 18, 2020
Posted by: j1234
I bought this TV brand new. The smart cast part does not work at all.
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Entertainment Expert, Customer Support, April 22, 2020
Hi j1234! This is definitely not something we want our customers to experience. We are committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Would buy again
on April 18, 2020
Posted by: Cmo1986
from Canton,OH
Great tv for the price. Picture quality is great , easy set up . Was delivered quickly and I was able to set it up by myself. I will probably purchase a second one for the bedroom
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
3
I want to love it, but...
on April 18, 2020
Posted by: Ttmarie
from Cleveland, Oh
I want to love this TV, but 10% of the time it kicks me out of the app I am using, the home screen won't open, and the picture quality takes on a grainy pixelated appearance. The other 90% of the time I love this TV and it features.
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Entertainment Expert, Customer Support, April 22, 2020
Hi Ttmarie! We are committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com