Customer reviews from frigidaire.com
Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.6
(3,657 Reviews)
Rating breakdown 3,657 reviews
5 Stars
2,723
4 Stars
616
3 Stars
133
2 Stars
65
1 Star
120
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Customer Rating
5
Look good.
on April 27, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] Bought for my new house. Haven’t baked yet but love the stove top.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks fantastic in our new kitchen.
on April 27, 2020
Posted by: Rle88
[This review was collected as part of a promotion.] We purchased this stove when we renovated our kitchen. We love the Air Fry option. Absolutely works great and looks fantastic!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Unreliable digital control panel but
on April 27, 2020
Posted by: SLM979
[This review was collected as part of a promotion.] I bought this in December 2019 and I’m having problems with the digital control panel sometimes it works sometimes it does not
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, April 30, 2020
Hello, SLM979.
Thank you for taking the time to share your experience. I apologize you are having trouble with your panel. We would love to speak with you more about your concerns. When you have a free moment, please reach to our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for taking the time to share your experience. I apologize you are having trouble with your panel. We would love to speak with you more about your concerns. When you have a free moment, please reach to our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
Is it just marketing?
on April 27, 2020
Posted by: AmzIA
[This review was collected as part of a promotion.] We bought our range about a month ago and love that we made the switch to gas. The stovetop grates are heavy duty and the unit looks sharp. We like that the cast iron griddle was included and separate compared to other models that have it built in as the middle grate. We’re not exactly sure why the air fry basket was not included since it is marketed as an air fry oven. Plus it seems the air fry feature is just a higher speed on the convection fan, so not sure why there’s a jump in cost. Maybe this just needs explained more. Overall the unit was a nice upgrade from our old electric stove/oven.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Absolutely fabulous
on April 30, 2020
Posted by: Caroline22
[This review was collected as part of a promotion.] We absolutely love this stove! Not only is it beautiful to look at, it is a beast! It cooks evenly and powerfully. We love the features that it offers like true convection and air fry. The stove is also extremely easy to wipe down and keep clean. That is a huge bonus! We have had it for about two months, and are grateful we spent time researching many brands. This had every feature we wanted and a trustworthy name, allowing us to buy with confidence
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome
on April 30, 2020
Posted by: Emibat85
[This review was collected as part of a promotion.] Everything works perfectly. Not sure about the air fryer yet... I made donuts and they can put a little unevenly baked but I need to try something else to see really how it works
Written by a customer while visiting frigidaire.com
Customer Rating
3
Looks good but disappointed
on April 30, 2020
Posted by: kevtwist
The oven works great, but the burners don't have enough BTU. I can get a light boil on the right front burner but nothing more than that unless I cover the pot. I went from a electric to a gas, I did convert to a propane, but I should be able to get more BTU. I like gas because I can control the cooking process better. But I need better burners.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , May 4, 2020
We are grateful for your feedback, kevtwist! While it is always good to hear that you are generally satisfied with range, we are saddened to learn you are disappointed by some of its features. Your cooktop features an 18,000-BTU front right power burner for faster boiling, a 14,000-BTU front left burner, a 10,000-BTU center oval burner, perfect for your griddle, a 9,500-BTU left rear burner, and a 5,000-BTU simmer burner for delicate foods and sauces. Please remember that the size and type of cookware used will influence the heat setting needed for the best cooking results. The cookware material determines how evenly and quickly heat is transferred from the surface burner to the pan bottom. For information on the proper cookware to use for this range, check out the “BEFORE SETTING SURFACE CONTROLS” section of your use and care guide. For further assistance, please contact us directly. We are available Monday through Friday from 8:30 am to 8 pm EST. Reach us via Live Chat online or by phone at 1 (800) 374-4432. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what I needed
on April 30, 2020
Posted by: Michael9822
[This review was collected as part of a promotion.] The burner are almost instantaneous, this eliminates excess fumes. The different features have made it impossible for me to settle for a lesser range.
Written by a customer while visiting frigidaire.com