Customer reviews from frigidaire.com
Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.6
(3,657 Reviews)
Rating breakdown 3,657 reviews
5 Stars
2,723
4 Stars
616
3 Stars
133
2 Stars
65
1 Star
120
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Customer Rating
5
Fantastic range!!!
on April 2, 2020
Posted by: grammy1995
[This review was collected as part of a promotion.] We purchased this range approx. a month or so ago and we LOVE it! We love all the features that it has to offer. It is easy to use and easy to clean up.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looking to Upgrade
on April 2, 2020
Posted by: HortMan
[This review was collected as part of a promotion.] Bought the Frigidaire Gallery gas range after considering a couple other brands that were almost twice the price. So far, we have been very happy with the look and especially the function of the stove top burners, which adjust to cooking needs, and the function of the large oven which has the convection oven and air fry option which are very handy and extremely easy to use.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Reliable and beautiful
on April 3, 2020
Posted by: hamsammy
[This review was collected as part of a promotion.] After my old range died I did a lot of research and found this beast of a machine. It pre-heats fast (although, I bought an in-oven thermometer and it does actually need a bit more time to fully reach temps over 350°), and the range is amazing. The grates are very sturdy and actually a bit weird to clean - I'm still getting used to it. I have yet to try the airfry yet or really get into convection baking but adore the controller bar in front with its simple touchpad interface and ability to lock it since I have a skinny galley kitchen which can get a little hectic.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Great features
on April 3, 2020
Posted by: Garybaby
[This review was collected as part of a promotion.] Well I purchased and had installed about 3 weeks ago and I am sad to say I have had repairman because oven starts to preheat and then cuts off totally. A new board has been ordered but not in yet. I think I’ll love it once it is corrected
Response from frigidaire.comBy Derrick, Online Outreach Specialist, April 6, 2020
Hi, Garybaby.
Thanks for your review.
I feel terrible to learn about the recent matter with your range. I can understand your disappointment.
I’m pleased you’re in the process of getting this issue resolved. Please let us know what great dishes you’re making when your range is restored.
Should you need us or have any additional questions, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Thanks for your review.
I feel terrible to learn about the recent matter with your range. I can understand your disappointment.
I’m pleased you’re in the process of getting this issue resolved. Please let us know what great dishes you’re making when your range is restored.
Should you need us or have any additional questions, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice range!
on April 3, 2020
Posted by: jdun
[This review was collected as part of a promotion.] We've had this installed for a couple of months and it's worked pretty well. I've been underwhelmed by the airfryer portion of the oven. I also wish they would've added a lock for the range portion of the stove. It's very easy to accidentally ignite the stovetop and you don't know for sure until you start to smell gas.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great stove.
on April 3, 2020
Posted by: tkwinge
[This review was collected as part of a promotion.] I bought the first one in 11/19 it took a while to get it delivered. When it finally came the propane conversion was easy. The only problem with it was the oven exploded. I reported it to Frigidaire and it was replaced. The stove is now in my kitchen and once it was figured out it is an absolute great thing to cook, broil and bake on. It is easy to clean and the stovetop's burners have various sizes and multiple uses. I bought an air dryer and I have yet to use it, by all reports it should be great. The stove replaced an electric range and the difference is day and night. I love the instant temperature control. I have taken on all the cooking in the household and my food is getting better for sure. I am really happy about the purchase and things are cooking up just right!
Written by a customer while visiting frigidaire.com
Customer Rating
4
I haven’t used the air fryer yet ... I need to pur
on April 4, 2020
Posted by: Aminah
[This review was collected as part of a promotion.] I’ve had my oven close to a month...I like it however I’ve noticed it takes awhile for the water to boil and don’t care for front panel placement...you hv to be careful it turns on easily for example if you’re wiping to clean your stove or putting something in the above microwave if your to close the panel turns on...I just don’t think it’s a good location especially if you have kids
Written by a customer while visiting frigidaire.com
Customer Rating
3
Almost great
on April 4, 2020
Posted by: Ttempel
[This review was collected as part of a promotion.] I haven’t had a chance to use it a lot yet, but the oven seems fine and I like the different burners. But when the oven is used the knobs for the stove get really hot. When you lean across the oven it turns it on. I’ve been startled a few times.
Response from frigidaire.comBy Online Outreach Specialist, April 7, 2020
Hey, Ttempel! Thank you for taking the time to provide us with your valuable feedback. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs.
We recommend making sure that the knobs are in the off position and place safety knob covers on the knobs to prevent them from turning on.
Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
We recommend making sure that the knobs are in the off position and place safety knob covers on the knobs to prevent them from turning on.
Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com