Customer reviews from frigidaire.com
Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.6
(3,657 Reviews)
Rating breakdown 3,657 reviews
5 Stars
2,723
4 Stars
616
3 Stars
133
2 Stars
65
1 Star
120
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Customer Rating
3
Very nice range, although a couple flaws.
on January 26, 2020
Posted by: ChefHill
[This review was collected as part of a promotion.] Nice range and good looking. function-ability not as I was hoping for. Not impressed with the air fry feature compared to using other competitors smaller air fryers. Center burner not powerful enough to do some real cooking (searing). Purchased it in the beginning of November received it in January. Need a air fry rack which was never mentioned.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 29, 2020
Hi, ChefHill! We are bummed to hear that you are not impressed with the air-fry feature or center burner. Please know that we strive to produce great products, and your feedback does not go unnoticed for continuous improvement.
Should you have any questions or concerns about any other features, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Should you have any questions or concerns about any other features, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent product!
on January 26, 2020
Posted by: Gail55
[This review was collected as part of a promotion.] Bought this for our new home and it works great. I’ve always had an electric stove and I absolutely love the gas. The air fryer is a great feature as well!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst Oven I have EVER Purchased!!
on January 26, 2020
Posted by: Dimarie
[This review was collected as part of a promotion.] This has been by far the worst experience with a kitchen appliance I have ever encountered! The Air Fryer does not work at all! This oven was purchased at the end of November, and I've had nothing but a smoked filled house when we use the function (Air Fryer). My family and I have followed all directions (both manufacture and food instructions as indicated on website and owner’s manual) and for the 3 times we have cooked chicken, we've had the fire alarms go off because of all the smoke. I would not recommend this appliance solely on the Air fryer feature.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 29, 2020
Dinmarie, we apologize that this has been your encounter with your air fry feature. A tip that can alleviate your smoking matter is placing the air fry tray on the third bottom rack and a cookie sheet on the last rack underneath, lined with parchment paper of some sort to catch the dripping. You can view additional helpful tips by clicking on the following link, https://www.frigidaire.com/Blog/Product-Advice--Education/Tips-On-Using-An-Air-Frying-Oven/.
However, based on the information provided, we were able to see that the technician was able to resolve your smoking concerns on January 24th.
Should you still have any questions or concerns, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
However, based on the information provided, we were able to see that the technician was able to resolve your smoking concerns on January 24th.
Should you still have any questions or concerns, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features & so easy to use!
on January 27, 2020
Posted by: LB76
[This review was collected as part of a promotion.] We had our kitchen redone about a month ago. New countertops, refrigerate, dishwasher and stove. We absolutely love the new stove especially with the built-in air fryer! Everything we cook comes out perfect!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect so far , except for imperfections
on January 27, 2020
Posted by: Jae P
[This review was collected as part of a promotion.] We bought our cook stove and picked it up rather than waiting for delivery because my old stove was in the active dying process. My husband installed it which was fairly simple for him being an elevator mechanic. I know a cook stove isn't an elevator but it's easier to install than one.
My first impression was great but it needed flame adjusting. My old stove had the flame too high so there was no true simmer. I supervised the flame adjustment and was happy with the results. First time cooking on the stove I nearly burnt the food right off. Holy cow it's got some heat! It didn't take long to get used to cooking on a stove that works. I love how high the flame gets.
The little burner in the back is great too. Perfect for keeping things warm.
The oven first off made a big boom sound every time it lit. I thought that can't be right. I know it's new and my old oven was quiet and shy but this bold new oven shouldn't be this loud when lighting. Every time the oven lit I was standing away from it (by chance) the first several times. Then one day I was cooking on the stove and turned the oven on. Kaboom! Scared the daylights out of me. Oh boy no this is wrong, says I. So service call I made and the repair man came and fixed it. It still is louder than my old oven but acceptable now.
Air fryer setting I've used a couple times which I don't see how it's different than convection oven set at high heat. I love the convection oven by the way. Holy cow where have you been all my life? Oh, I know, I've been weighed down by an old lazy oven. Broiler works good too. I haven't used one of those in many years so was great for steaks when the wind and snow kept us from lighting the bbq. No more pan frying steaks in bad weather!
Cleaning the stove top is easy as any other stove top. Problem is every speck of dust shows up on it.
I haven't used the self clean or steam clean yet but will be soon.
My first impression was great but it needed flame adjusting. My old stove had the flame too high so there was no true simmer. I supervised the flame adjustment and was happy with the results. First time cooking on the stove I nearly burnt the food right off. Holy cow it's got some heat! It didn't take long to get used to cooking on a stove that works. I love how high the flame gets.
The little burner in the back is great too. Perfect for keeping things warm.
The oven first off made a big boom sound every time it lit. I thought that can't be right. I know it's new and my old oven was quiet and shy but this bold new oven shouldn't be this loud when lighting. Every time the oven lit I was standing away from it (by chance) the first several times. Then one day I was cooking on the stove and turned the oven on. Kaboom! Scared the daylights out of me. Oh boy no this is wrong, says I. So service call I made and the repair man came and fixed it. It still is louder than my old oven but acceptable now.
Air fryer setting I've used a couple times which I don't see how it's different than convection oven set at high heat. I love the convection oven by the way. Holy cow where have you been all my life? Oh, I know, I've been weighed down by an old lazy oven. Broiler works good too. I haven't used one of those in many years so was great for steaks when the wind and snow kept us from lighting the bbq. No more pan frying steaks in bad weather!
Cleaning the stove top is easy as any other stove top. Problem is every speck of dust shows up on it.
I haven't used the self clean or steam clean yet but will be soon.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Burners are amazing
on January 27, 2020
Posted by: Toni1974
[This review was collected as part of a promotion.] We put this in our vacation home so I haven't had a chance to use all the features yet but the burners are amazing and I really like the layout of the range top.
Written by a customer while visiting frigidaire.com
Customer Rating
5
love, love , love the center grill
on January 27, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] we purchased all new Frigidaire Gallery appliances for our remodel, and I just love the new features with this gas range..I will be proud of this range for many years and its complete wonderful features.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this Frigidaire Air Fry range!
on January 27, 2020
Posted by: kim_allyn
[This review was collected as part of a promotion.] I have had the Fridigidair Gas range with Air Fryer about 2 months. I have quadrupled the amount of cooking I normally do, because it is so fun and everything cooked in the air fryer tastes great.The range is also aesthetically very pleasing. I really am happy with this purchase.
Written by a customer while visiting frigidaire.com