Customer reviews from frigidaire.com
Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.6
(3,657 Reviews)
Rating breakdown 3,657 reviews
5 Stars
2,723
4 Stars
616
3 Stars
133
2 Stars
65
1 Star
120
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Customer Rating
5
Stove
on March 14, 2023
Posted by: Sam4519
[This review was collected as part of a promotion.] So far very good
Written by a customer while visiting frigidaire.com
Customer Rating
5
Time will tell but we're loving this stove this far
on March 14, 2023
Posted by: ClayB
[This review was collected as part of a promotion.] This stove has all the bells and whistles and has been a treat and quite the upgrade from our old electric stove . I read about some issues some people had before buying it so time will tell in regards to it's longevity and dependability. But...for now...we are quite happy with it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on March 14, 2023
Posted by: leva0326
[This review was collected as part of a promotion.] This range has been fantastic so far! I love the middle long burner as well as the air fry option! We are very happy so far!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Caught fire first use
on March 15, 2023
Posted by: Jay Rivet
[This review was collected as part of a promotion.] Hooked up the new gas range. Used the convection setting on the oven at 400F. Cooking went fine, but I turned off the oven and noticed it still looked like it was lit thru the door. A few moments later a error code flashed (missed the exact code). Opened up the oven to see that there was a fire at the element. I turned off the gas line to the stove in case there was an issue with a control valve. But that didn't stop the flames and then I noticed a drip of some sort from the top and maybe making it's way to the bottom element causing the flames. 10min of nail biting and one toxic plume later I'm setting up a repair service for an hours old appliance. Thanks Frigidaire. Fingers crossed we don't blow up.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 20, 2023
Hi Jay, Thanks for bringing this to our attention; your safety is one of our top priorities. We are unhappy to know what happened to your appliance for a short period of time. We are here to provide further assistance regarding booking an appointment for a service technician to investigate your concerns further and properly assist you. You can reach out to us via live chat through frigidaire.com. You can also reach out to us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we will dive right in. We look forward to hearing from you! Best Regards, Jessica.
Written by a customer while visiting frigidaire.com
Customer Rating
3
OKAY RANGE
on March 16, 2023
Posted by: LNR24
[This review was collected as part of a promotion.] So far it does what it needs to do, dont love the air fry option, it gets super smokey in the house. make sure to turn oven on before usuing it for 30 mintues then broil for 30 or else the oven will smell horrible when you cook.
Response from frigidaire.comBy Christy, Online Outreach Specialist, March 17, 2023
Thanks for your feedback. We'd like to offer a few tips that may be helpful. Air Fry uses really hot air to cook food fast and make it crunchy.
Although Air Fry uses hot air to cook, remember that you are still frying your food so it gets crispy!
When some high-fat or greasy foods (like fresh wings) meet that hot air inside an oven, some smoke is normal.
If Air Fry is making a lot of smoke, try these tips:
When using the Air Fry Tray, put a baking sheet on a rack or two below the Air Fry Tray. This keeps drips and crumbs from landing on the oven bottom, where they can burn and create smoke.
For additional protection, place some foil-lined parchment paper on the baking sheet. Parchment paper traps oil and keeps it from smoking.
Use cooking oils that can stand up to a high temperature like avocado, grapeseed, and peanut oils. Cooking sprays made from these oils are available at the grocery store.
Keep foil, parchment paper, and bakeware of the bottom of the oven. The oven bottom needs to stay clear so air can circulate.
Don’t overcrowd the food on your baking sheet or on the Air Fry Tray. If air can’t circulate around each item, the cooking and crisping process may slow down and allow more grease to settle or drip.
If your catch-tray is smoking, try placing parchment paper on it to hold grease.
Some foods, like fresh wings and some vegetables, have a lot of moisture and may drip more than you expect.
Air Fry uses superheated air, so if your oven bottom already has drips or crumbs on it (it happens!), those can smoke.
Keep your oven bottom clean. If you have an oven vent, use it when cooking with Air Fry, like you would when using the cooktop.
If we can be of assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). ~ Christy
Although Air Fry uses hot air to cook, remember that you are still frying your food so it gets crispy!
When some high-fat or greasy foods (like fresh wings) meet that hot air inside an oven, some smoke is normal.
If Air Fry is making a lot of smoke, try these tips:
When using the Air Fry Tray, put a baking sheet on a rack or two below the Air Fry Tray. This keeps drips and crumbs from landing on the oven bottom, where they can burn and create smoke.
For additional protection, place some foil-lined parchment paper on the baking sheet. Parchment paper traps oil and keeps it from smoking.
Use cooking oils that can stand up to a high temperature like avocado, grapeseed, and peanut oils. Cooking sprays made from these oils are available at the grocery store.
Keep foil, parchment paper, and bakeware of the bottom of the oven. The oven bottom needs to stay clear so air can circulate.
Don’t overcrowd the food on your baking sheet or on the Air Fry Tray. If air can’t circulate around each item, the cooking and crisping process may slow down and allow more grease to settle or drip.
If your catch-tray is smoking, try placing parchment paper on it to hold grease.
Some foods, like fresh wings and some vegetables, have a lot of moisture and may drip more than you expect.
Air Fry uses superheated air, so if your oven bottom already has drips or crumbs on it (it happens!), those can smoke.
Keep your oven bottom clean. If you have an oven vent, use it when cooking with Air Fry, like you would when using the cooktop.
If we can be of assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
5
Propane oven and stove
on March 16, 2023
Posted by: GDPP
[This review was collected as part of a promotion.] I really like this one!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love this stove
on March 16, 2023
Posted by: HappyFrigCustomer
[This review was collected as part of a promotion.] Works great, looks great, exactly what I wanted. Just wish key pad wasn't so sensitive.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stove review
on March 18, 2023
Posted by: Aby32
[This review was collected as part of a promotion.] The reason for me getting this stove was b/c of the airfryer. Also my old stove got messed up. But overall I actually love it. It works great and the food cooks fast. I had to get use to it. I love the over-all look of the stove as well that's one of the main reasons for me choosing the Frigidaire stove. I would definitely recommend.
Written by a customer while visiting frigidaire.com