Customer reviews from frigidaire.com
Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.6
(3,657 Reviews)
Rating breakdown 3,657 reviews
5 Stars
2,723
4 Stars
616
3 Stars
133
2 Stars
65
1 Star
120
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Customer Rating
5
A Great Kitchen Upgrade
on January 26, 2023
Posted by: bpath
[This review was collected as part of a promotion.] I purchased this 30” slide in Frigidaire Gas Range as a replacement appliance. Not only did it fit the cabinet opening perfectly, it is a significant upgrade with five cooktop burners and an air fry feature.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Happy with purchase but costly installation
on January 26, 2023
Posted by: ShaShaSha
[This review was collected as part of a promotion.] I have had one for a little over a month. I love the way it looks in my kitchen. The controls are easy to use and it heats to temperature very quickly. I love that the temperature is displayed when the oven is on. The convection really came in handy for the holiday baking season. There are two things that prevented me from giving it five stars. The first is that the front burner dials are very sensitive and there has been two times where someone inadvertently turned on the burner (burner didn’t light but the gas was on) by leaning on the dial. We caught it only when we started smelling gas. The second was due to the more closed up back cover, the installation required a more expensive relocation of the gas line. We thought as we had a gas stove, our plumber could just unhook the old and hookup the new in less than an hour. If you are considering purchasing, I would definitely investigate installation costs and factor that into your budget.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just Perfect
on January 26, 2023
Posted by: Lynn2023
[This review was collected as part of a promotion.] I'm so happy with this Gas Range. The in-oven air fry is fantastic. It's nice not to have a cluttered countertop. Easy to use controls & a breeze to clean. This is highly recommended.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice looking range and good value
on January 26, 2023
Posted by: Janblan
[This review was collected as part of a promotion.] I purchased the Frigidaire Gallery range initially because of its good looks! Also, it was priced right and seemed to be a great value. Frigidaire has a good reputation as well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 26, 2023
Posted by: dasc18
[This review was collected as part of a promotion.] We have only had for about one month but so far, I love the looks and the ease of use of this gas range.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Came with my new build - oven not working already
on January 26, 2023
Posted by: New not working
[This review was collected as part of a promotion.] I just bought my home in April. The oven is not working. This is a brand new appliance. The stove top and broiler work perfectly fine.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 27, 2023
Oh, no! We're sorry to hear your oven experienced an early failure. This is not what we expect from our appliances and we do want to ensure this is resolved as soon as possible. I do see we have you booked with a technician to address this; if you have any questions about your repair, please reach out to them directly. Or, you can contact us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. Thank you for sharing your feedback!
Best,
Ashton
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Gallery Air-Fry Gas Range
on January 26, 2023
Posted by: PLiii
[This review was collected as part of a promotion.] The gas valve location from the wall to the range is critical. Unfortunately, we weren't advised about this and found out the hard way. Our previous Gallery range fit perfectly but this newer Air-Fry model required gas line relocation to accommodate the gas valve when the range is pushed up against the wall.
However, the Air-Fry feature works incredibly as well as all the other features.
However, the Air-Fry feature works incredibly as well as all the other features.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Controls on gas range
on January 26, 2023
Posted by: Doobie55
[This review was collected as part of a promotion.] I love everything about this range, except for the controls for the burners. One little catch when you are brushing up against them, they turn on! Very unsafe because you don't always realize it and then you smell gas!
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 27, 2023
Hi, Doobie55! We’re happy to hear that you are satisfied with your range and understand you have some concerns with the knob controls. A tip that can help alleviate most knob concerns is using protective knob covers. They can prevent your knobs from easily being turned on when bumped, and they are child proof. Should you have any other concerns, you can reach out to us via live chat, and we will be happy to assist. -Rox
Written by a customer while visiting frigidaire.com