Customer reviews from frigidaire.com
Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.6
(3,657 Reviews)
Rating breakdown 3,657 reviews
5 Stars
2,723
4 Stars
616
3 Stars
133
2 Stars
65
1 Star
120
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Customer Rating
5
Love Love this Range!
on May 22, 2022
Posted by: Anniejac
[This review was collected as part of a promotion.] I am so happy with my Frigidaire Range. The look is perfect--love the way it looks in my kitchen. Burners are large and powerful. I really can't say enough good things about it, but thank you!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best stove I’ve ever had!!
on May 22, 2022
Posted by: Jannagu8
[This review was collected as part of a promotion.] This stove is great. I love the style and multiple uses it has such as the air fryer and convection oven . Air frying my food is great in this oven as you can do large portions !
Written by a customer while visiting frigidaire.com
Customer Rating
3
I hope it's not a dud...
on May 23, 2022
Posted by: at1033
[This review was collected as part of a promotion.] After the first time I used the oven, I had to have the main board replaced (under warranty, luckily). I hope I don't run into any other issues with this range. I've received compliments on how nice it looks. The stovetop works great.
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, May 25, 2022
Thank you for taking the time to share your experience and feedback with us, at1033!
Although the main board had to be replaced previously, we hope that the range is operating properly and that you experience no issues in the future. Please feel free to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST should you need any assistance. ~Courtney
Although the main board had to be replaced previously, we hope that the range is operating properly and that you experience no issues in the future. Please feel free to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST should you need any assistance. ~Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super upgrade from my standing range.
on May 23, 2022
Posted by: DMCG
[This review was collected as part of a promotion.] I’m a creature of habit and was worried I wouldn’t like a slide in range. It’s beautiful and I do enjoy the controls on the front panel instead of reaching over a hot stove. There are so many new features like the griddle, air fry and steam clean that I haven’t used as yet because I still need to order the air fry basket and read all the instructions and tips before trying them out .
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great stove and oven so far
on May 23, 2022
Posted by: SaCaseta
[This review was collected as part of a promotion.] I had my new stove for a couple weeks not and so far I really love all the options the oven has. The only thing that I don't love is that the front panel is very sensitive and when you wipe it, the timer or the auto clean will get activated right away.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire range
on May 23, 2022
Posted by: dbaird5977
[This review was collected as part of a promotion.] We like the range for baking and stove top cooking but when we used the air fryer it was a mess. The inside of the oven was really dirty and it smoked so bad. We had to open windows in the house even with the vent hood fan on. We didn't a any oil. It was just breaded frozen shrimp.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gas range with Air Fry
on May 24, 2022
Posted by: DBrozda
[This review was collected as part of a promotion.] I like this much more than I thought I would. Have been using for about one month.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Give me what you promised
on May 26, 2022
Posted by: Angry in Connecticut
[This review was collected as part of a promotion.] Not happy with Frigidaire. The range may be very nice but I cannot use it. No LP conversion kit with delivery. Called Frigidaire customer service, said they would send it. Waited 12 days then called back to be told they do not send them anymore and after 1 1/2 hours of multiple phone calls and hand-offs I am told a warranty claim needs to be processed and it will be 6 days until a tech will arrive. Customer Service non-existent in this day and age. The last person I was transferred to answered the phone with a very low and hesitant 'hello'. No identification whatsoever. I had to ask if I was speaking to someone about a range even. What BS. Consumer beware!!!!
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , May 27, 2022
Hello there. Thank you for sharing your experience with us. We are sad to learn that a part that was supposed to come with the range did not and that you've had trouble receiving it since. While we understand your time with our customer service agents was less than positive, we are glad that they were able to find a resolution for you. We are sorry for the delay in service, but we are confident our techs will be able to handle this matter quickly. Please don't hesitate to reconnect with us if you have any issues. ~Keyanna
Written by a customer while visiting frigidaire.com