Customer reviews from frigidaire.com
Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.6
(3,657 Reviews)
Rating breakdown 3,657 reviews
5 Stars
2,723
4 Stars
616
3 Stars
133
2 Stars
65
1 Star
120
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Customer Rating
5
Great stove with sleek design.
on January 16, 2023
Posted by: Stew22
[This review was collected as part of a promotion.] My only regret is that it doesn’t come with air fry rack. Installation was a breeze and all parts were present.
Written by a customer while visiting frigidaire.com
Customer Rating
1
New stove broken!
on February 7, 2023
Posted by: Arg256
[This review was collected as part of a promotion.] Used the stove twice and the element light will not turn off.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 8, 2023
Hi, Arg256!
We apologize that this has been your experience with your new appliance for such a short time. This is not the experience we want for new owners such as yourself. There are instances where the light takes a while to turn off as it indicates that the cooktop is still hot to touch. In the event this does not resolve your concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Kindly,
Ruth
We apologize that this has been your experience with your new appliance for such a short time. This is not the experience we want for new owners such as yourself. There are instances where the light takes a while to turn off as it indicates that the cooktop is still hot to touch. In the event this does not resolve your concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Kindly,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
on February 9, 2023
Posted by: Kitchen Upgrades
[This review was collected as part of a promotion.] Product is good, customer service is lacking. This is my 3rd revision because I was telling the truth and was told redo so that it can be posted on the review website.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, February 10, 2023
Hey Dave,
We regret that we were unable to give you the outcomes you were hoping for because we work hard to give our owners the finest support possible. To learn more information so we can determine how we can best assist, you can contact us via live chat available Monday through Friday, 8:30am to 8:00pm EST so we can assist you.
We regret that we were unable to give you the outcomes you were hoping for because we work hard to give our owners the finest support possible. To learn more information so we can determine how we can best assist, you can contact us via live chat available Monday through Friday, 8:30am to 8:00pm EST so we can assist you.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best oven we've ever bought
on March 1, 2023
Posted by: Jacmstar
[This review was collected as part of a promotion.] The appearance, features and price of this oven sold us! We've had this oven for six months and love it even more. The convection and air-fry capabilities are used endlessly. Cleaning it is a breeze and it always looks great! I totally recommend buy it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great range
on March 7, 2023
Posted by: Pam 213
[This review was collected as part of a promotion.] Love my new range! It fit perfectly In between my cabinets. The range bakes and roasts beautifully! The grates are made very well. The only thing that I would like to share with potential buyers, is hat if you are replacing a free standing range with any slide-in, you will most likely have to move the gas line lower to the floor or recessed into the wall. I took a different route and purchased a 30” stainless steel gap filler made to fill the gap between the range and wall. This method also gives me a surface to use for my salt and pepper shakers. I have not used the air fryer yet but if it works as great as the oven I will be very pleased. I do a lot of baking and very pleased with the results this oven is giving me!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cooks Like A King
on March 8, 2023
Posted by: KitDon
[This review was collected as part of a promotion.] Oven options are vast and work great. 6 burners (with the center long burner) give you "range" of range options. Awesome. Storage underneath is very helpful, and it looks great!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love my range .
on March 13, 2023
Posted by: Tracey Air Fryer
[This review was collected as part of a promotion.] I purchased the range several months ago but have just been able to install it because of remodeling delays. I love the product and I'm very impressed with the Frigidaire model. When people come into my kitchen they complement me on how beautiful the range looks. It's stylish but I mean to tell you this oven Cooks so well. I am a chef and I love good equipment and I consider this range to be a new GREAT tool in my culinary tool box. Thank you
Written by a customer while visiting frigidaire.com
Customer Rating
4
Checked the boxes
on April 3, 2023
Posted by: robbins87
[This review was collected as part of a promotion.] We bought this range in December 2022 after searching for a gas slide in - this checked all the boxes. Although I do like the oven and stove I give it only 4 stars because the clock is constantly gaining time, I've tried unplugging it and plugging it back in but it consistently gains time. I also have an issue with it setting the smoke detector off, I swear to you it's not my cooking. Anytime I use it at or above 400 it sets the smoke detectors off. I read somewhere that running the cleaning might resolve this - I'll give that a try once I can open windows. I really thought I would use the griddle more than I do - it makes more of a mess than it's worth.
Written by a customer while visiting frigidaire.com