Customer reviews from frigidaire.com
Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.6
(3,657 Reviews)
Rating breakdown 3,657 reviews
5 Stars
2,723
4 Stars
616
3 Stars
133
2 Stars
65
1 Star
120
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Customer Rating
1
Design flaw
on April 15, 2021
Posted by: JAM98
[This review was collected as part of a promotion.] I used my new appliance to bake for the Easter holidays. I was VERY disappointed to find that the stove knobs got HOT when oven was in use!
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, April 20, 2021
Hello, JAM98!
Thank you for your feedback. We're sorry to hear of your experience with the range knobs. You feedback is valuable to us and your concerns haven't gone unnoticed. This is considered normal, as the knobs of the range are a part of the surface that may heat when the oven is in use for a period time. Please do not hesitate to connect with us should you need further assistance. -Katrina
Thank you for your feedback. We're sorry to hear of your experience with the range knobs. You feedback is valuable to us and your concerns haven't gone unnoticed. This is considered normal, as the knobs of the range are a part of the surface that may heat when the oven is in use for a period time. Please do not hesitate to connect with us should you need further assistance. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Control board needed to be replaced twice in less than two years.
on April 28, 2021
Posted by: reallyreale
This range works great, when it actually works. The oven quit heating within the first two months after I purchased it. They were unable to repair it before Thanksgiving, which I was hosting, of course. Last week, I had the same issue happen again. The oven will not heat. Took almost a week to get a technician out, it will take at least a week to get the correct part. So much for the baking I had planned. As someone who bakes every weekend, this is unacceptable. Buy another range. While the air fryer option is great, and in love that I can use the convection bake or regular bake, the headaches with the control board needing replacement aren't worth it. If I could afford it, I'd get a different range.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, May 5, 2021
Hello, reallyreale. We’re sorry to learn your range hasn’t performed as expected. We can understand your disappointment and the inconvenience this issue has caused. We’ve reached out via email to learn more about your service experiences. Thank you for bringing this to our attention. -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to use!
on May 10, 2021
Posted by: MBCR
[This review was collected as part of a promotion.] New oven installed about a month ago with my kitchen remodel. Love all the options & it is so sleek looking. Air fry wings were awesome!
Written by a customer while visiting frigidaire.com
Customer Rating
4
First time with a gas stove.
on May 24, 2021
Posted by: Vermont Mimi
[This review was collected as part of a promotion.] I have always had electirc stove so learning the benifits of the gas. I find that it is not hard to turn on the gas with no flame so there is gas excaped and not know it. Grandson finds it easy to get to these knobs.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My dream stove
on June 8, 2021
Posted by: My Dream Stove
[This review was collected as part of a promotion.] I've been researching a new gas range for our kitchen ever since our old stove started showing signs of age. I really wanted the air fry capability and I wanted a range that was easy to clean and gave me more than just the standard 4 burner top.
After I found the Frigidaire 30" with air fry I was sold.
The range is elegant looking and the air fry feature has changed the way I think about cooking. The finish is easy to clean and I am extremely happy with my purchase.
After I found the Frigidaire 30" with air fry I was sold.
The range is elegant looking and the air fry feature has changed the way I think about cooking. The finish is easy to clean and I am extremely happy with my purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Lacking Accessories
on June 12, 2021
Posted by: KMFmxf
After spending a considerable amount of money on a stove that features AirFry, I was not happy tyo find I need to purchase separately the Frigidaire ReadyCook™ Range Air Fry Tray , along with a broiler Smart Choice Deluxe Cooking Kit - Would not by Frigidaire brand again
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious
on June 23, 2021
Posted by: Mcdermottkd
[This review was collected as part of a promotion.] I waited forty years to get back to a gas stove. I researched months before deciding on my Fridgidaire. It’s many features, reasonably priced, and large oven and range space makes it a winner!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Burners
on June 29, 2021
Posted by: Queen Isabela
[This review was collected as part of a promotion.] The “foil” covering around of each of the burners chipped/cracked the first time stovetop was used
Written by a customer while visiting frigidaire.com