Customer reviews from frigidaire.com
Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.6
(3,658 Reviews)
Rating breakdown 3,658 reviews
5 Stars
2,723
4 Stars
617
3 Stars
133
2 Stars
65
1 Star
120
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Customer Rating
3
Not loving the air fryer
on August 22, 2020
Posted by: Vanfran
[This review was collected as part of a promotion.] We have tried cooking chicken wings 2 times and both times, the steam and smoke made me have to open all the windows. Turn on fans because my house was filled with it. Had to stop cooking the wings about 20 minutes in both times. We followed the directions but really not happy with it...
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 21, 2020
Hello, Vanfran!
Thank you for reaching out to us. We always want to know when one of our owners needs help, and we may have some solutions for this exact issue. When using the Air Fry tray, put a baking sheet on the oven rack a position or two below the Air Fry tray. Place some foil-lined parchment paper on the baking sheet, parchment paper traps oil and keeps it from smoking. Remember to keep foil, parchment paper, and bakeware off the bottom of the oven! If this doesn’t resolve your concerns, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm EST. -Katrina
Thank you for reaching out to us. We always want to know when one of our owners needs help, and we may have some solutions for this exact issue. When using the Air Fry tray, put a baking sheet on the oven rack a position or two below the Air Fry tray. Place some foil-lined parchment paper on the baking sheet, parchment paper traps oil and keeps it from smoking. Remember to keep foil, parchment paper, and bakeware off the bottom of the oven! If this doesn’t resolve your concerns, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
1st new range in over a decade
on August 22, 2020
Posted by: KM7364
[This review was collected as part of a promotion.] love the layout, burners are easily cleaned and accessible. burner grates are quite sturdy and able to withstand my chef daughters abuse (LOL). just getting used to the convection/air fry aspect but feel confident this will be a great asset for cooking! Only bump in the road was leveling the range; the back feet were difficult to adjust, but that's just me being picky.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gas range
on August 22, 2020
Posted by: Susu1131
[This review was collected as part of a promotion.] I bought this gas range cause of the air fryer but didn’t realize how messy it would be . Air fry chicken wings were great but the oven was covered with juices. Gave it 5 stars Because it is a great range.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice looking and more versatile.
on August 23, 2020
Posted by: shutzie
[This review was collected as part of a promotion.] Still getting to know our new range and I enjoy the greater versatility of this range. From the varied burners to the regular & convection bake options plus air fry!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cookin' With Gas!!
on August 24, 2020
Posted by: Terri0822
[This review was collected as part of a promotion.] I love the control over heat level that I have cooking with this stove. The oven heats up quickly and cooks very evenly. I did try the air fryer and not so sure I will repeat the process.... we had to unplug every smoke detector in the house and had to clean the oven (deep clean) after using it. I had a pan underneath the rack and did as instructions said - Other than that I love the stove!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks great, cooks and bakes really well!
on August 24, 2020
Posted by: ConnieBee
[This review was collected as part of a promotion.] This is an incredibly attractive and solid gas range! Haven't used the Air Fry feature yet, but all other cook methods—bake, broil, and all 5 surface burners—have been used multiple times, and we are very impressed with the quality of this range. We love almost everything about it! One small exception, and the reason for 4 stars instead of 5: the front metal panel, where the dials and control panel are located, tends to get REALLY hot during baking. So hot, in fact, that I'm concerned about my 2.5 year old granddaughter touching it. Have been told this happens with a lot of different ranges, too, so it would be unfair to characterize this as a Frigidaire-specific issue only, but... it is an issue, and one which I hope engineers/designers will take into consideration going forward.
Overall, though, very happy we purchased this model, and thrilled we were able to match the styling of a slightly older Frigidaire Gallery refrigerator and newer Fridgidaire Gallery dishwasher, too!
Overall, though, very happy we purchased this model, and thrilled we were able to match the styling of a slightly older Frigidaire Gallery refrigerator and newer Fridgidaire Gallery dishwasher, too!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good stove convection fan did not work out of the box
on August 24, 2020
Posted by: Paul 487
[This review was collected as part of a promotion.] stove seems to be nice , haven't been able to use oven since we got it . The convection fan did work at all had to call service once it was installed and had to wait qeeks for the part to come in .
Response from frigidaire.comBy Hailea, Online Outreach Specialist, September 23, 2020
Hello, Paul 487. I am so sorry to hear the issue with the fan! Feedback such as yours is useful for us to use to continue improving our products. I am glad you’ve given us the chance to make this right with the repairs. If you ever need anything, don’t hesitate to join us at our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST or via our Live Chat support on the website. We’ll be happy to help! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the griddle
on August 24, 2020
Posted by: Jay23316
[This review was collected as part of a promotion.] The features are wonderful and we are so glad we bought this range. The burners ignite very quickly.
Written by a customer while visiting frigidaire.com