Customer reviews from frigidaire.com
Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.6
(3,657 Reviews)
Rating breakdown 3,657 reviews
5 Stars
2,723
4 Stars
616
3 Stars
133
2 Stars
65
1 Star
120
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Customer Rating
3
See below
on July 27, 2020
Posted by: Guy Lucia
[This review was collected as part of a promotion.] I have one concern, Every time we turn on the oven we have the wait about 15 to 30 seconds before the propane ignites causing a Mini explosion for lack of a better word.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 12, 2020
Hello, Guy Lucia!
Thanks for bringing your concerns to our attention. I’m not sure what the exact issue is, but want to know more about your concerns, so we can better assist. For assistance, feel free to chat with us at Frigidaire.com or you can contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for bringing your concerns to our attention. I’m not sure what the exact issue is, but want to know more about your concerns, so we can better assist. For assistance, feel free to chat with us at Frigidaire.com or you can contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what I needed
on July 29, 2020
Posted by: John5720
[This review was collected as part of a promotion.] This oven is exactly what I needed. The burners light every time, the dials are smooth and continuous in their adjustments. The oven has exactly the features you need to run an effective kitchen. The lines are stylish and it fits perfect in my contemporary kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on July 29, 2020
Posted by: Lulib
[This review was collected as part of a promotion.] Love, love, love my new Frigidaire gas range. I love the griddle. Love how well it bakes and the air fry feature is awesome.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my range!
on July 29, 2020
Posted by: Gran0528
[This review was collected as part of a promotion.] I have been looking for a gas range for a while and I love my purchase
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the Air fry feature
on July 29, 2020
Posted by: Strohman
[This review was collected as part of a promotion.] I bought this about a month ago and the air fry feature is better than any stand alone we have owned. Highly recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Range
on July 29, 2020
Posted by: JP17skin
[This review was collected as part of a promotion.] Oven baking is wonderful, and faster than normal. Stove cooking is great. The only drawback I can see is that it's very easy to bump the front controls changing a cook that is happening.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Faulty control panel
on July 30, 2020
Posted by: kentuckyresident
The control panel on this range works intermittently. From the online comments it is obvious that Frigidaire has been aware of this issue for some time but has not fixed it. Frigidaire was nearly impossible to reach by phone. Their service is poor.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 14, 2020
Hello, kentuckyresident!
Thanks for your feedback. I reviewed your account and see your concerns are being addressed by a service technician. If the service visit doesn’t resolve the issue, please reach back out to us. The best way to reach us is via chat at Frigidaire.com Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for your feedback. I reviewed your account and see your concerns are being addressed by a service technician. If the service visit doesn’t resolve the issue, please reach back out to us. The best way to reach us is via chat at Frigidaire.com Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the Air Fry mode!
on July 30, 2020
Posted by: coral17
[This review was collected as part of a promotion.] We have officially hidden our old tiny air fryer away in a closet! This oven does an excellent air fry with the Air Fry tray (purchased separately). The quick preheat is also really nice and the overall look is classy and modern. Love it!
Written by a customer while visiting frigidaire.com