Customer reviews from frigidaire.com
Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.6
(3,657 Reviews)
Rating breakdown 3,657 reviews
5 Stars
2,723
4 Stars
616
3 Stars
133
2 Stars
65
1 Star
120
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Customer Rating
5
Best Range Ever!
on June 5, 2020
Posted by: Edie1
[This review was collected as part of a promotion.] I got this range a month ago and it has been great. The burners can accommodate my larger pots. The air fryer is fast and cooks the food without having to turn it over. The grill can handle 6 burgers and also great for toasting buns. The oven has an additional cleaning feature that uses steam. Which is great for light cleaning.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Hard to clean stove top
on June 5, 2020
Posted by: Happy Granny
[This review was collected as part of a promotion.] I waited so long for this range to come back into stock. I was so excited when it finally arrived. The oven works well and the range top cooks evenly BUT and that’s a big but.... I cannot clean the stove top. It never looks clean and shiny. I read the manual and it tells how to clean the jets and the grates but not the stove top. I wrote Frigidaire but no one ever got back to me. If I could get it to shine again I would give this stove an overwhelming 5 stars. But I remain disappointed!
Response from frigidaire.comBy Bianca, Online Outreach Specialist, June 12, 2020
Hello, Happy Granny!
Thanks for your feedback. We are pleased to hear the range is working well for you, except for your concerns with cleaning the stove top. Pages 38-39 in the manual provides instructions on how to clean the stove. Here’s a link to your manual. ftp://ftp.electrolux-na.com/ProdInfo_PDF/Springfield/A13080901en.pdf Also, please look at the cleaning products we have available on the Frigidaire website, that you can purchase to use to help keep the unit clean and shiny. If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Thanks for your feedback. We are pleased to hear the range is working well for you, except for your concerns with cleaning the stove top. Pages 38-39 in the manual provides instructions on how to clean the stove. Here’s a link to your manual. ftp://ftp.electrolux-na.com/ProdInfo_PDF/Springfield/A13080901en.pdf Also, please look at the cleaning products we have available on the Frigidaire website, that you can purchase to use to help keep the unit clean and shiny. If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing multi use kitchen appliance
on June 6, 2020
Posted by: Holly Jo
[This review was collected as part of a promotion.] First off you notice the clean lines on the Frigidaire. This is the greatest lay out of the burners which have 2 extra large burners up front, a medium in the back, as well as a tiny keep it warm burner. My favorite is the grill length burner! Pancakes are not the only thing you can use it for. Grilling burgers with the char marks make them just taste better, mushrooms pork medallions, anything you want to cook makes your meals look and taste better. NOW on to the Air Fry from the convection oven,.... OMG so amazing to have such a great way to cook so many things in a crispy, low fat way that makes the entire family happy.
All I know is that the look is very clean, the easy of after cooking clean up is fast and there are so Many ways to cook on this range that gives you more time to enjoy your family and less time on clean up. Which brings me to my last Item to mention is clean up is a breeze. The surface is so easy to keep clean and looking brand new.
I highly recommend Frigidaire gas range with Air Fry for anyone who likes to cook, hates to clean, loves their family with great tasting & healthier eating!
Written by a customer while visiting frigidaire.com
Customer Rating
5
GREAT STOVE
on June 6, 2020
Posted by: FINDLEY
[This review was collected as part of a promotion.] VERY WRLL BIULT LOVE AIR FRYER IS EASY TO USE COOK VERY GOOD
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on June 6, 2020
Posted by: tr10
[This review was collected as part of a promotion.] The spacing of the 5 burners provides more cooking area. In addition there is plenty of space in the oven for everything else. The air fryer is an added plus with perfect fries every time. The overall look of the unit is very eye pleasing. Bottom line, easy to operate and a great purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Disappointed
on June 7, 2020
Posted by: Ria66
[This review was collected as part of a promotion.] I bought this stove because of the new look and features. The knobs were all screwed up, the bottom drawer is broken. Grids are very difficult to clean. Stainless steel is supposed to be smudge proof but isn’t. Called customer service but due to current situation I need to wait for someone to look at it.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 11, 2020
Hi, Antmar!
Thank you for providing us with your feedback. We are discouraged to
learn that you have had a difficult time with your unit. We want to make sure you receive the help you deserve. However, should you need additional assistance, please feel free to reach out to us should you need assistance at 1-800-265-8352 Mon-Fri, 8:30 am-8 pm EST.
Thank you for providing us with your feedback. We are discouraged to
learn that you have had a difficult time with your unit. We want to make sure you receive the help you deserve. However, should you need additional assistance, please feel free to reach out to us should you need assistance at 1-800-265-8352 Mon-Fri, 8:30 am-8 pm EST.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Has the looks, brains and power
on June 7, 2020
Posted by: G Markus
[This review was collected as part of a promotion.] Besides it looks cool, it is very powerful. In the sence that it heats up quickly, keeps the tempeture just right and food is ready faster then times on packages. The air fry/ convection option is a wonderful touch that we love even though we have never had one befor.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this range!
on June 8, 2020
Posted by: Leann68
[This review was collected as part of a promotion.] I wasn’t even looking at this brand when I went to buy one, I had a different one in mine, but I am so glad that I did! It is absolutely amazing! Love the air fryer and the steam clean!
Written by a customer while visiting frigidaire.com