Customer reviews from frigidaire.com
Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.6
(3,657 Reviews)
Rating breakdown 3,657 reviews
5 Stars
2,723
4 Stars
616
3 Stars
133
2 Stars
65
1 Star
120
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Frigidaire - Gallery 5.6 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning and Air Fry - Black Stainless Steel
Customer Rating
5
Love the look!!!
on May 6, 2020
Posted by: Theresa642
[This review was collected as part of a promotion.] Remodeling the kitchen in a new home I bought. The addition was perfect!! Low line, sleek!!! Great even temp and bought the air fryer rack to use with it!!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid!
on May 6, 2020
Posted by: Morrison5
[This review was collected as part of a promotion.] We bought this when we moved into our new house and we are just starting to enjoy all the features! The air fryer option has been so fun to create with.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Didn’t work out of the box
on May 6, 2020
Posted by: Jake92
[This review was collected as part of a promotion.] Bought it brand new hooked it up and oven doesn’t work, have been waiting over 3 weeks for the warranty people to come out and look at it
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, May 11, 2020
Hello Jake92.
We appreciate you taking a moment to share your experience with us and thank you for your patience while the appliance is restored. Though no manufacturer can guarantee against repairs or service visits with any of their models, I regret to learn of the experience you’ve encountered.
Should you need assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
We appreciate you taking a moment to share your experience with us and thank you for your patience while the appliance is restored. Though no manufacturer can guarantee against repairs or service visits with any of their models, I regret to learn of the experience you’ve encountered.
Should you need assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
Air Fry Feature
on May 7, 2020
Posted by: Natat1129
[This review was collected as part of a promotion.] Very disappointed in the air fry feature. Each time I do chicken wings within 10 minutes or less the oven starts smoking excessively and sets off the smoke detectors. I followed all the instructions provided for air frying (i.e., oven rack placement, placing pan underneath the Optional Frigidaire Air Fry Tray. Aside from this, I have no other issues with this stove.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, May 11, 2020
Hi, Natat1129!
We're sorry to hear you're having issues with Air Fry! Please ensure the oven has been run at 400+ degrees Fahrenheit for 30-60 minutes to burn off any debris from manufacture and storage. According to the information on file, we were able to send out a technician to check on the issue. If you have any further concerns, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
We're sorry to hear you're having issues with Air Fry! Please ensure the oven has been run at 400+ degrees Fahrenheit for 30-60 minutes to burn off any debris from manufacture and storage. According to the information on file, we were able to send out a technician to check on the issue. If you have any further concerns, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Really Nice
on May 7, 2020
Posted by: ja tn
[This review was collected as part of a promotion.] Had the unit about a month. Really like so far. Air fryer is pretty cool too
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice design
on May 8, 2020
Posted by: SHowie
[This review was collected as part of a promotion.] Both this about a month ago and it has been great.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not so great
on May 8, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] I brought this range about 2 months ago and the first week I used the oven broke down
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 15, 2020
Oh no, Conniesoto!
We apologize for any matters you have experienced with your range in such a short time. Please know we always aim to deliver quality products and hate that we missed the mark with you.
Based on the information provided, we were able to see a technician was able to resolve your concerns on April 24th.
If you are still experiencing any issues, we certainly would like to help. At your convenience, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
We apologize for any matters you have experienced with your range in such a short time. Please know we always aim to deliver quality products and hate that we missed the mark with you.
Based on the information provided, we were able to see a technician was able to resolve your concerns on April 24th.
If you are still experiencing any issues, we certainly would like to help. At your convenience, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gas range with airfry
on May 9, 2020
Posted by: Blacktail
[This review was collected as part of a promotion.] Love my new stove.Easy to use,and pretty to look at.
Written by a customer while visiting frigidaire.com