Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1
(866 Reviews)
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product.
(
593 out of
746)
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Posted by: Wayne
Verified Purchase:Yes
Good docking stations but you have to use the power supply on the laptop with them because these didn't have two usb-c connectors.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Andrea J.
Verified Purchase:Yes
Just what I needed. Works great and I love the slim design
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
1
Waste of money on MacOS, works great on Windows.
on May 27, 2022
Posted by: AR
Verified Purchase:Yes
To connect two external monitors on MacOS: Connect first monitor using DisplayPort and second monitor using Display port to a USB-C adapter and then to thunderbolt port on the docking station. If you try to connect any other monitor using HDMI or Display port, it will be duplicated of screen 2. Honestly, this could be achieved by a lot cheaper cable connectors and plug it directly to two thunderbolt ports on the Mac. This stands true as of May 2022 on Mac Mon V12.4
To connect two external monitors on Windows: Connect the monitors however you want and connect the dock with the laptop, all screens are detected and display is extended, perfect!
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, May 27, 2022
Good day, AR,
Thank you for your review and feedback. We are truly sorry about your experience with your product and will use your provided input to help with improving our current and future products. If you run into any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for your review and feedback. We are truly sorry about your experience with your product and will use your provided input to help with improving our current and future products. If you run into any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: no name
Verified Purchase:Yes
Product was easy to setup. Did not need the quick install guide. No reason to install Bios or driver from Dell website
Written by a customer while visiting dell.com
Customer Rating
5
Dock Keeps All Things Connected and Looking Good
on May 28, 2022
Posted by: Anonymous
Verified Purchase:Yes
My laptop, screen, and all peripherals connect nicely to the dock for a clean desk look.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Thunderbolt Dock
Verified Purchase:Yes
Not enough USB ports on this dock
Written by a customer while visiting dell.com
Posted by: Brad Lytle
Verified Purchase:Yes
I love this dock. The power conversion is enough for all of my periphs and there's no glitching or lagging with wireless dongles and keystrokes (like many docks or adapters have) the only thing i would change is adding 2 more USB 3.0 ports to the back of it.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: MSS
Verified Purchase:Yes
Works great with my Dell Latitude laptop and MacBook Pro. Well built and it allows to set up multiple monitors with ease. This dock also charges laptop at the same time reducing the number of cords. The power button is a plus from previous models.
I would recommend this to a friend!
Written by a customer while visiting dell.com