Product worked great. Easy to setup. The only complaint is I used the rear USB port for a USB mouse, when I plugged a USB hard drive into the second port on that bus the mouse quit working. Had to use the front USB port as a workaround.
Good technology, ease of use and speed- but not enough ports
Response from dell.comBy Fred@Dell, DellRR, May 4, 2022
Good day, xx,
Thank you for providing us with a review. We apologize for your experience with your Thunderbolt dock not meeting your expectations. We will use your provided input to help with improving our current and future products. If you run into any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.
Best, Fred@Dell
If you require further assistance, you can contact Dell directly with the information below Chat or Call: https://bit.ly/DellSupportTeam Phone number to Dell: 1-800-624-9896
This dock is amazing! The increased throughput over the older model allows full utilization of the high-resolution capabilities of our Dell monitors, and the additional third-party support means it can be used with all of our devices!