Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1
(866 Reviews)
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product.
(
593 out of
746)
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Posted by: Anonymous
Verified Purchase:Yes
Works great, connects well and provides the correct ports for what I need. Also charges the laptop correctly.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: R16 - CTO
Verified Purchase:Yes
The dock is duperior in quality to other options
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
All good except the wire is short, and also I wish it had a few more usb ports too.
Written by a customer while visiting dell.com
Customer Rating
5
The dock works perfectly. Exactly what I needed.
on April 30, 2022
Posted by: Frank
Verified Purchase:Yes
The dock works well for my setup:
I'm using 1 x USB port and both display ports to connect to a KVM switch.
3.5mm audio I get through a USB-C dongle. Sound pass-through using the display cables is another option.
The dock supplies enough juice for my thirsty XPS 17 9710
I'm using 1 x USB port and both display ports to connect to a KVM switch.
3.5mm audio I get through a USB-C dongle. Sound pass-through using the display cables is another option.
The dock supplies enough juice for my thirsty XPS 17 9710
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Ron
Verified Purchase:Yes
It works, but I thought this VERY EXPENSIVE dock would be able to provide enough power for my Alienware gaming laptop, and it doesn't.. the power button doesn't even turn on/off the laptop. I also get a message in Windows from Alienware onscreen display saying that some features are not supported.. This is not at all what I expected.
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, May 2, 2022
Hello there, Ron,
We thank you for taking the time to leave a review. We apologize for the issues you have come across with the compatibility of your thunderbolt dock and its functionality. We would love to help you further if you require it. If so, please use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
We thank you for taking the time to leave a review. We apologize for the issues you have come across with the compatibility of your thunderbolt dock and its functionality. We would love to help you further if you require it. If so, please use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
Yes. Great product with enough power to charge laptop and all my peripherals.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: E W
Verified Purchase:Yes
This extensive docking station is actually great to add all your peripherals for what you have now as well as what you will need in the future. I really love the versatility and quick charging capabilities. Only thing I would recommend is to determine a way to make this smaller and lighter it’s form factor today. If you want to transport this around to various location know it’s a little heavy.
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
Missing 3.5mm audit jack.
No, I would not recommend this to a friend.
Written by a customer while visiting dell.com