Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1
(866 Reviews)
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product.
(
593 out of
746)
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Posted by: D.Harrison
Verified Purchase:Yes
Was told that this would fit my power needs for the laptops I purchased. I was upsold on this device, which was 3x the cost of the one I was looking to get. 2 of the 3 laptops it was purchased for give messages of undersized adapter.
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, April 29, 2022
Hello, D.Harrison,
Thank you for your review. We apologize in regard to your adapter not being specific to what you ordered. We would like to make things better. Please, use the information below to contact Dell Support at your earliest convenience in regard to your product.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for your review. We apologize in regard to your adapter not being specific to what you ordered. We would like to make things better. Please, use the information below to contact Dell Support at your earliest convenience in regard to your product.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
These are great docks. I have three external monitors and a USB hub with several attachments, my network connection, and power to the laptop all going through the USB-C connector.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Scott
Verified Purchase:Yes
Product is as expected and of good quality. Rating is due to the fact that it took over 2 months to get this.
I would recommend this to a friend!
Response from dell.comBy Fred@Dell, DellRR, April 29, 2022
Salutations, Scott,
Thank you for your feedback and review. We're sorry for the delay with your product and hope that you are still able to enjoy it. If you do have any questions, issues or concerns, please use the information below to contact Dell Support directly.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for your feedback and review. We're sorry for the delay with your product and hope that you are still able to enjoy it. If you do have any questions, issues or concerns, please use the information below to contact Dell Support directly.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Christina
Verified Purchase:Yes
Dock works great. It is solid and with a small footprint doesn't take up valuable workspace.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Craig W.
Verified Purchase:Yes
I have tried other docking stations, but nothing really compares to the quality and reliability of the Thunderbolt series. I'll pay a little more for the quality and use Thunderbolt docking stations every time.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
Arrived In time for my staff
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: James S.
Verified Purchase:Yes
The dock itself does not seem much different than the previous model but this new version does add two additional USB-C ports on the back of the dock
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: RG
Verified Purchase:Yes
easy setup, perfect docking station
I would recommend this to a friend!
Written by a customer while visiting dell.com