Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1
(866 Reviews)
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product.
(
593 out of
746)
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Posted by: Todd G
Verified Purchase:Yes
Meh, it's alright. Sucks that it doesn't have another USB-A port, but I knew that going into the problem. There is an obvious refresh rate problem with the monitor to which I have this thing connected...the lines/letters on the screen sometimes look wiggly. I know that the monitor has worked correctly before but this is the second Dell docking station with which I have experienced the problem. Other than that, it's good.
Written by a customer while visiting dell.com
Posted by: NoJumpJackFlash
Verified Purchase:Yes
Works very well, though I'd prefer it had 2 HDMI ports.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
Great tool that coordinates all my connectivity
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: J
Verified Purchase:Yes
Easy to install and configure, plug and connect.
Written by a customer while visiting dell.com
Posted by: Bobster.13
Verified Purchase:Yes
Easy to set-up and use intuitive instructions.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: LB
Verified Purchase:Yes
These are working just fine. Have not experienced any issues.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Scott
Verified Purchase:Yes
Slick Port Replicator. Easy to use as one would expect, would be nice if it had a powered USB port to charge a laptop when not using the USB C one.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Duncan
Verified Purchase:Yes
It works but has an annoying loud fan that cycles on and off. It seems like this is a know problem and Dell are sending me a replacement, but its on backorder. Hopefully the new one is quieter!
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, April 25, 2022
Hey there, Duncan,
We're sorry to hear about the difficulty that you had with Dell. This is certainly not the experience we like to hear from our customers. Please take a moment to call or chat in order to speak with another representative at your earliest convenience: https://bit.ly/DellSupportTeam. We hope that the next representative you speak with is able to help resolve your concerns.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
We're sorry to hear about the difficulty that you had with Dell. This is certainly not the experience we like to hear from our customers. Please take a moment to call or chat in order to speak with another representative at your earliest convenience: https://bit.ly/DellSupportTeam. We hope that the next representative you speak with is able to help resolve your concerns.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com