Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1
(866 Reviews)
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product.
(
593 out of
746)
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Posted by: Anonymous
Verified Purchase:Yes
We finally received the docking station and it does what it is supposed to
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
As I am a teacher who has had to work from home at times, I purchased this docking station to accommodate for the laptop that I purchased in December 2020 which comes with USB-C ports and NO USB-A ports.
So far, so good, but I wish that there were ports for the price that I had to pay to get this docking station, including more USB-C ports. I purchased this docking station to more easily connect to my two monitors while teaching virtually or while taking teacher related courses/training from home. Unfortunately, I haven't had the chance to use this docking station as much as I had hoped because, it months for this product to arrive. By the time that the docking station arrived, I had already moved back to teaching at school, even if the classes are virtual I still need to teach from school.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Paul D
Verified Purchase:Yes
Loud compared with other docking stations. Not enough USB-A ports, Cable to short to hide large docking station under tables etc. and this dock is huge.
There is a bracket which can be used to affix the dock behind a monitor which i think solves many of my complaints but this thing is loud and the fan runs at random when not used.
When i had this in my home office i found myself turning off the power bar at my desk. Replaced this with the Dell U3421WE.
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, April 18, 2022
Salutations, Paul,
Thank you for taking the time to leave a review and feedback. We are sorry for the issues you have with the build of your thunderbolt dock and will use the feedback you have provided to help us improve current and future Dell products. If you do need more help, please use the information below to contact Dell Support.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for taking the time to leave a review and feedback. We are sorry for the issues you have with the build of your thunderbolt dock and will use the feedback you have provided to help us improve current and future Dell products. If you do need more help, please use the information below to contact Dell Support.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
1 hdmi/display port shared would be nice. Option to either do 2 hdmi.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: TMK
Verified Purchase:Yes
For whatever reason, it is sensitive to movement of any kind. Movement of the computer power cord tends to disrupt the power and shuts the monitors off. The IT guys say the docking station created a lot of issues related to my printer, and compatibility issues with my old monitors. I would suggest making sure you use Dell products with this docking station and make sure you have enough ports for your needs.
I would recommend this to a friend!
Response from dell.comBy Fred@Dell, DellRR, April 18, 2022
Good day, TMK,
Thank you for taking the time to leave a review and feedback. We are sorry for the issues you have with your thunderbolt dock and will use the feedback you have provided to help us improve current and future Dell products. If you do need more help, please use the information below to contact Dell Support.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for taking the time to leave a review and feedback. We are sorry for the issues you have with your thunderbolt dock and will use the feedback you have provided to help us improve current and future Dell products. If you do need more help, please use the information below to contact Dell Support.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Ray
Verified Purchase:Yes
I am very pleased with my purchase, especially after reading so many reviews about the product or previous versions of it causing complications. I've had zero issues with this Thunderbolt dock, it's been a pleasure from the point that I plugged it up along with both monitors and all other ports utilized. With both of my 27-inch monitors, I also have the luxury of the laptops screen as my 3rd monitor, no glitches, no loag, everything works great as of this review.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5
Department of Health - Information Technology Web Support Specialist
on April 14, 2022
Posted by: DOH
Verified Purchase:Yes
The WS19 TB docking stations are great
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Hal
Verified Purchase:Yes
Great dock. Very reliable and gives a ton of power
I would recommend this to a friend!
Written by a customer while visiting dell.com