Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1
(866 Reviews)
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product.
(
593 out of
746)
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Posted by: Dave
Verified Purchase:Yes
Good product that serves the purpose it was designed for
Written by a customer while visiting dell.com
Posted by: Greg Fleck
Verified Purchase:Yes
The dock although large in size provides multiple connection options and supports multiple displays.
Written by a customer while visiting dell.com
Customer Rating
3
Not Alienware tested :/
on April 4, 2022
Posted by: JT
Is not tested with Alienware computers. I didn’t see anything obviously posted before purchasing. It will allow me to operate multiple monitors and use the extra ports. But if you need to restart your computer it causes a hard start. I tested it with my older laptop and it worked perfectly. 3 stars due to it not working with my Alienware.
I would recommend this to a friend!
Response from dell.comBy Fred@Dell, DellRR, April 11, 2022
Hey there, JT,
Thank you for taking the time to leave a review. We are sorry for the issues you have encountered with your thunderbolt dock and will use the feedback you have provided to help us improve current and future Dell products. If you do need more help, please use the information below to contact Dell Support.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for taking the time to leave a review. We are sorry for the issues you have encountered with your thunderbolt dock and will use the feedback you have provided to help us improve current and future Dell products. If you do need more help, please use the information below to contact Dell Support.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Timmy Wilson
Verified Purchase:Yes
Works well and charges my laptop
Written by a customer while visiting dell.com
Posted by: Chris
Verified Purchase:Yes
Great dock only had one complaint from end user - "Where is my headphone jack?"
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
Its hard to rate something when it is known noncompliant with G15 5511 series laptops. Spent months of frustration, had it replaced with the same docking station once tech support thought it was faulty, them troubleshooting, remote log in from tech support, to finally have someone research and confirm the entire escapade was due to hardware that didn't work with my system. Hell. I must say tho, this is the only incident, although huge, that i have went thru with Dell. Ive made 19-20 purchases and I am super happy with everything else.
PS. The Accell thunderbolt 4 dock has been flawless. Just make sure you have the right connectivity. After that its a run in the park, heck a 1000hp rally race through the patk. Docking station is sick.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Matt
Verified Purchase:Yes
God number of port options. Wish it still had a VGA outbound port. Had to purchase a USB to VGA adapter for one of my connections.
Written by a customer while visiting dell.com
Posted by: Twoplugbuyer
Verified Purchase:Yes
Thought I was buying a device with two thunderbolt plugs, but it came with only one. Disappointing.
Response from dell.comBy Fred@Dell, DellRR, April 11, 2022
Hello, Twoplugbuyer,
Thank you for taking the time to leave a review. We apologize for the issues you have encountered with your thunderbolt dock and will use the feedback you have provided to help us improve current and future Dell products. If you do need more help, please use the information below to contact Dell Support.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for taking the time to leave a review. We apologize for the issues you have encountered with your thunderbolt dock and will use the feedback you have provided to help us improve current and future Dell products. If you do need more help, please use the information below to contact Dell Support.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com