Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1
(866 Reviews)
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product.
(
593 out of
746)
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Posted by: pepi
Verified Purchase:Yes
Worked as expected but had to wait 2 months for the actual device.
Not sure how many people can go 2 months without a product. The experience has turned me off to Dell that I'll avoid Dell products in the future.
Not sure how many people can go 2 months without a product. The experience has turned me off to Dell that I'll avoid Dell products in the future.
No, I would not recommend this to a friend.
Written by a customer while visiting dell.com
Posted by: Scott
Verified Purchase:Yes
Product works as advertised. It took 4 months to get, I thought Dell would have had better logistic capabilities.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
The Dock works extremely well with the new xps 15 laptop and Dell Ultrasharp 4k usb c monitor, ethernet connection, external drives and scanner. Ordered at the same time as a new XPS 15 9510 laptop and Dell Wireless mouse/keyboard. The mouse and keyboard came in a few days, the laptop took almost a month, and the Thunderbolt Dock took over two months.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: RDGUPTA
Verified Purchase:Yes
Very good product quality.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Dc
Verified Purchase:Yes
Perfect solution to leave everything connected
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Sean Terrell
Verified Purchase:Yes
docks have to be reset too often
I would recommend this to a friend!
Response from dell.comBy Fred@Dell, DellRR, March 21, 2022
Hello there, Sean,
Thank you for taking the time to leave a review. We apologize for the issues you have encountered when using your Thunderbolt dock. If you do need more help, please use the information below to contact Dell Support.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for taking the time to leave a review. We apologize for the issues you have encountered when using your Thunderbolt dock. If you do need more help, please use the information below to contact Dell Support.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Jeff K
Verified Purchase:Yes
It appears to be well built. I just wished there were better instructions.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
Works fine. Now my xls has many ways to interface . But it took a long time to get.
I would recommend this to a friend!
Written by a customer while visiting dell.com