Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1
(866 Reviews)
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product.
(
593 out of
746)
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Customer Rating
5
Perfect fit for those using the laptop for telework as well as at the work place
on February 9, 2022
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very impressed with the Thunderbolt Dock WD19TBS. I am using this with my Latitude 9520 that I use for remote work as well as at the work place. With a single Thuderbolt connection from the dock to my laptop, I can now run both desktop 27" monitors, wireless Dell Keyboard and mouse, have a hard wired Ethernet connection vs wifi, keep my backup drive connected at the office, and still have a 2 USB and USB C port available for other needs. By using the wireless keyboard and mouse it feels as if I am using a desktop pc and I can simply remove one cable to go remote. Setup was a breeze and within 10 minutes it was complete and not a single issue to troubleshoot. I would highly recommend this Product.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Worked great right out of the box. Performs far better than the lower powered dock that my company's IT group supplied.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] The docking station is brand compatible, the reason I purchased it, but has fewer non-thunderbolt ports than I like.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] the docking station is compact and robust, with plenty of misc. connection options
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Sergey K
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just a perfect fit for a corporate environment. All needed ports are there and its a pleasure to have this one on your desk. I love it!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works great! It charges my laptop when I have it plugged up. My screen and mouse and keyboard all work from it. I would recommend it. Wish the price was less but you get a solid product.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
3
Eventually got it to work with either Mac or PC plugged in and spanning 2 displays
on February 11, 2022
Posted by: pkash
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased to connect to 2 displays for both MAC & PC clients along with Dell monitors. PC won't use the single Thunderbolt USB-C port - only DP/HDMI/regular USB-C, MAC requires 1 Display Port and 1 Thunderbolt. Took some trial and error, but got it working. I don't expect it to work with the Macbook Pro with M1 Pro chip to support more than 2 external displays.
I would recommend this to a friend!
Response from dell.comBy Fred@Dell, DellRR, February 14, 2022
Hey there, Kash,
Thank you for the review and the time you took to leave it. We apologize for any issues you have with your Dell Thunderbolt Dock. We value the feedback you have provided and will use the details to help improve Dell products. If you run into any trouble, please use the information below to contact Dell Support.
Respectfully,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for the review and the time you took to leave it. We apologize for any issues you have with your Dell Thunderbolt Dock. We value the feedback you have provided and will use the details to help improve Dell products. If you run into any trouble, please use the information below to contact Dell Support.
Respectfully,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Sarwar
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am not sure about the price part
Written by a customer while visiting dell.com