Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1
(866 Reviews)
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product.
(
593 out of
746)
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Customer Rating
5
Good Thunderbolt experience
on January 4, 2022
Posted by: Anonymous
The experience with Thunderblot device/host is good. Can operate it normally and smoothly.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: G
Verified Purchase:Yes
Easy to install. Provides easy connections to multiple devices thru a single connection to laptop. Sufficient power to maintain full charge on XPS17
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5
Great hub
on January 11, 2022
Posted by: Jo
Ideal for multi monitor setups
4 USB ports
Sturdy and reliable
4 USB ports
Sturdy and reliable
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: whashburn
Verified Purchase:Yes
[This review was collected as part of a promotion.] The dock has proven to be very reliable, and I have one that is driving two external monitors. I have two complaints:
1) The power cord to the PC is permanently attached to the dock. Should this cord ever fail the dock must be discarded or hopefully repaired by Dell. This is the reason for 3 stars
2) There is no SD card reader. You must have a USB to SD card reader - just another piece of junk to carry or keep in your junk drawer.
1) The power cord to the PC is permanently attached to the dock. Should this cord ever fail the dock must be discarded or hopefully repaired by Dell. This is the reason for 3 stars
2) There is no SD card reader. You must have a USB to SD card reader - just another piece of junk to carry or keep in your junk drawer.
I would recommend this to a friend!
Response from dell.comBy Fred@Dell, DellRR, January 12, 2022
Hi, whashburn,
Thank you for your review and feedback. We are truly sorry about your experience with your product and will use your provided input to help with improving our current and future products. If you run into any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for your review and feedback. We are truly sorry about your experience with your product and will use your provided input to help with improving our current and future products. If you run into any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: BigCaddy
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's miles ahead of the WD16 but still has issues. PRICEY
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: RFormer
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this dock! I have a very busy desk with multiple systems for different use cases. Adding this dock to my Latitude 7520 has allowed me to get the cable macrame in my office under control. Now I just have one thing to attach and all my monitors, peripherals, and power connections are sorted.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
4
adds another dimension of flexibility for your workstation
on January 11, 2022
Posted by: B Whitlock
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really the best option for a workstation that uses multiple monitors
No, I would not recommend this to a friend.
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] works better then the wd15. No issues with drivers.
I would recommend this to a friend!
Written by a customer while visiting dell.com